Division Service Manager - Orkin Northeast Division

OverviewWe're the Industry Leader Because of Leaders Like You.Orkin, the leader in the pest control industry is seeking an Experienced, Dynamic Division Service Manager in our Northeast Division, who understands that a HIGH-PERFORMANCE CULTURE of revenue growth, profitability and customer satisfaction is dependent upon a healthy employee culture. If you are customer-centric, love leading others, and serving your community, then you will want to be a part of our Winning Tradition. You partner with managers whose passion is to deliver exceptional service and expertise for families and businesses alike.We have a GREAT story to tell and we will provide you the opportunity to lead others and GROW YOUR CAREER and doing what experienced leaders do BEST – expanding their team's career growth.Ready to start a career with staying power? Apply now!ResponsibilitiesThe successful Division Service Manager will possess the following abilities and will be responsible for:Works closely with the division staff and regional staff to ensure that company goals and metrics are achievedConsistently assess and evaluate service KPI's to ensure goals are being metProvides strategic focus and planning to develop and retain businessWorks in the field managing, coaching and providing support to increase the quality of serviceMonitors performance of the service teams and branches and re-allocates resources to improve overall resultsMeets and exceeds service targets through continuous service of new accountsCoach and develop branch managers, service managers, and service technicians on customer service techniques, procedures and standards to help achieve sales and service targetsIdentifies deficiencies, implements performance improvement plans and oversees progressWorks closely with the division leadership team to ensure customer retention and the success of the branchesPerforms field evaluations and audits throughout all branchesEnsures implementation of company programs, initiatives and operational guidelinesParticipates in manager meetings and training programsMonitors regulatory compliance with state and federal agenciesWe Offer...We offer an initial base salary of $120,000 – $130,000 per year with a bonus structure that rewards outstanding performance. The salary is potentially negotiable based on the candidate's experience and expertise.Company vehicle with gas cardComprehensive benefits package including medical, dental, vision, maternity, & life insurance401(k) plan with company match, employee stock purchase planPaid Time Off (PTO) and Paid HolidaysEmployee discounts, tuition reimbursement, dependent scholarship awardsIndustry leading, quality, comprehensive training programWhy should you choose Orkin?Founded in 1901, Orkin is a global residential and business service provider that provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customersAs the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISMThe Pest Management Industry is growing – and is a recession-resistant line of businessYou have a service-oriented mindset that leads you to build loyalty and trust with clientsYou hold yourself responsible to commitmentsYou value being part of a teamYou want to join a company that supports the communityOrkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GAAre you ready to join the Best in Pests?QualificationsBachelors Degree or equivalent requiredAbility to travel within the Northeast Division footprint (Maine to Virginia) approximately 75% of the timeWe will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.Ability to obtain the appropriate pesticide licenses and certifications (company paid)Ability to work in the field independently and interact with our great clientsWhat will my work environment be like?Safely use a ladder within the manufacturer's weight capacityOccasionally lift and carry up to 50 lbs.Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawlWear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respiratorWilling to work in different types of weather conditionsOrkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerJ-18808-Ljbffr