Training and Development Manager

DMAC Security is actively seeking a qualified professional to design and implement a comprehensive training program in adherence to relevant policies and procedures. The successful candidate will leverage available resources to enhance officer proficiency and oversee the professional development of security personnel. This role is ideal for individuals with a strong emphasis on customer service, demonstrating a friendly and engaging demeanor. Additionally, the ability to retain detailed information about the premises is essential for effectively addressing guests' general inquiries. Responsibilities: On occasion, act as the Site Supervisor Develop, implement, and monitor the INITIAL security officer training program. Conduct security-related drills and exercises. Create lesson plans and other training materials. Develop multimedia visual aids and presentations. Create testing and evaluation processes. Prepare and implement a training budget. Evaluate the needs of the security force and plan training programs accordingly. Provide classroom training, demonstrations, on-the-job training, and meetings. Provide performance feedback. Conduct continuing education training. Provide leadership development education. Keep detailed training records. Manage and maintain shift schedule for all shifts Manage and maintain uniform issue and replacement program Performs other related duties, as assigned, to ensure the efficient and effective Functioning of the security force training program and day-to-day operations. LMS Administrator Compliance tracker for all guard training and state requirements. Following all brand standards. Assist with new contract transitions Requirements: 2 years experience managing unit/organizational training in a military/law enforcement environment (Only military and LE if they are creative). We do not want someone who can't create branded materials). Demonstrated experience developing a training program of study to meet required standards Experience in a leadership role - MANAGEMENT ROLE Successfully completed service equivalent instructor training course NOT SURE WHAT THIS IS?? Candidate must be a US Citizen or Permanent Resident (Green Card Holder) Related Skills: Must have excellent computer skills, familiar with all Microsoft Office applications MORE IMPORTANT IS GOOGLE Must have excellent interpersonal and communication skills High Energy and Drive. High collaboration/team building skills. High ownership and accountability. Smart, quick thinker. Proven leadership skills. Must be organized, neat, detailed, conscientious, and thorough. ability to do firearms and LTL training. CPR/AED?FA is a plus. Other industry certifications are a plus. Health Care security is plus Provide an example of a training course they have developed and administered. what were the results? Experience ADMINISTERING an LMS Hybrid position. 25% in office and up to 50% travel About DMAC Security: At DMAC Security, our commitment lies in offering job stability, competitive remuneration, and pathways for career progression. We provide diverse career opportunities, ranging from entry-level positions to managerial, sales, and executive roles. Our unwavering dedication to delivering outstanding service is evident in our meticulous approach to every task. With over three decades of industry experience, we possess the expertise required to deliver unparalleled professional services. Job Type: Full-time Pay: $55,000.00 - $70,000.00 per year Experience: Microsoft Office: 1 year (Required) LMS: 1 year (Required) Leadership: 1 year (Required) Ability to Commute: Baltimore, MD (Required) Work Location: In person