Dental Front Office Coordinator

Moorehead Dentistry is seeking a strong dental front office candidate to round out our amazing front office team!! We looking for an organized, initiative driven person looking to grow in their knowledge. This is a 5 day per week (full-time) dental office administrative position on Mondays - Fridays. Work for a patient focused dental practice in Lebanon, OH as we continue to grow and expand in our privately owned practice. This role coordinates the patient’s appointment and top notch experience, often being the first point of contact via phone, email or in person. Previous dental front office experience is required. We offer competitive pay, weekly bonus incentive, 401k matching, and opportunities to serve the community as a staff. We are looking to fill this position immediately. Tasks include: Scheduling patient appointments (we use provider time scheduling) Answering patient phone calls, in conjunction with our support center. Providing a high level of customer support via phone calls, email and in person Facilitating patient check in (and sometimes check out processes), including taking payment Utilizing patient management software Open Dental to manage patient & insurance info (experience in other patient management software is sufficient) Confirming patient appointments and filling openings in schedule After initial training, role may involve presenting treatment plans and facilitating financing options Growth Opportunities Include: Growing into expertise with insurance management, billing, and claims submission Contributing to the team's morning meetings and office wide tasks and projects Learning how to present complex treatment plans Sending claims and arranging patient financing. Skills and Abilities: Previous dental front office experience is a requirement Strong ability to organize information and keep track of steps completed in a process. Friendly Customer Service with experience making professional phone calls A heart to care for the patients that we serve Self motivated while be able to handle and account for specific tasks Ability to multi-task between phone calls, data entry, and patient interaction Handles fast paced environment with unwavering customer service Experience in software including: Microsoft office suite, Windows Mail, Internet Browser, Digital Scanner, Open Dental (Dentrix or other dental patient management software is sufficient) Experience with a digital (VOIP) phone system is a plus Job Type: Full-time Pay: $19.00 - $22.50 per hour Benefits: 401(k) 401(k) matching Employee discount Paid time off Professional development assistance Schedule: 8 hour shift Day shift Holidays No weekends Education: High school or equivalent (Preferred) Experience: Dental Front Office: 1 year (Required) Work Location: In person