Enterprise Support & Solutions Leader - Hybrid Work

A leading utility solutions company is seeking a Technical Support & Solutions Manager in Chicago. This dynamic role includes designing scalable support processes and ensuring excellent customer experience for enterprise clients. The ideal candidate will have over 7 years of experience in enterprise SaaS technical support, managing critical incidents, and collaborating with engineering and customer success teams. Offering a competitive benefits package, this position promotes a hybrid work schedule and supports a diverse work environment.#J-18808-Ljbffr