Food Service Manager - Chicago Public Schools

Job DescriptionFood Service Manager Overview:Hyde Park Hospitality in partnership with Aramark provides dining services to 160 schools within the Chicago Public Schools District. Our goal is to provide students healthy and nutritious meals to help them flourish in their classrooms and communities.The Food Service Manager (FSM) role is a high profile and a key role for leadership in our food service operations. The FSM will be responsible for the training and development of staff, meeting local and federal government standards, and managing inventory.This professional will work closely with the District Manager to ensure the contract is executed and the client is satisfied with the overall food and quality of service.Food Service Manager Responsibilities:Responsible to oversee, manage, motivate, train and support (45-55) hourly, unionized employees located at multiple (12-16) schoolsConducts all staff reviews and evaluationsPerforms a daily quality assessmentResponsible for menu adherence, food production and ensuring that the production is timely, and the product is visually appealing and of high qualityEnsures conformance with all policies, procedures, guidelines and government and accrediting agency standards regarding food safety, storage, preparation, handling, sanitation, record keeping and equipment maintenanceMonitors and reviews the purchasing, receiving, storing, and preparing of food and related products; Ensures orders are within budget and at appropriate inventory levels. Establishes and maintains excellent client relations and customer satisfaction with CPS administration; Returns all email and phone messages within a timely mannerEnsures consistent and equitable administration of HR policies, procedures, and guidelines to facilitate effective employee relationsCan be responsible for monitoring staffing levels, supervision, directing orientation, on-the-job training, in-service training and continuing education programs. Conducts daily team calls with the school dining managersParticipates in client and corporate related community service outings and events on an as needed basisProvides weekly/monthly analysis of financial performance including flash reports and P&L reviews. Ensure compliance with state, federal and local laws (i.e. liquor, labor, OSHA, health and sanitation, etc.)Client relations – interact with client in the dining areas, ensuring exemplary guest experiencesAttend daily Food Management callsFood Service Manager Qualifications:Bachelors degree in business, dietetics, nutrition, or other related areas of study is preferredMust have a minimum of 3 years of food service management experienceMulti-site experience is preferredK-12/ Health care/ University food service management experience is preferredMust have excellent interpersonal skills, ability to build relationships along with a strong sense of food productionMust be a self-motivated manager able to handle a variety of situations with the ability to multi-taskFamiliar with inventory management and controlExcellent problem solving and analytical ability is necessary for success in this roleMust be proficient with smart phones, lap top computers and proficient in MS OfficeMust have reliable transportation to travel between site locationsAbility to speak Spanish is a plusAbility to demonstrate excellent customer serviceAbility to maintain an effective working relationship with other departments to a unified food service experience for all customersRequires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. Salary: $60,000.00-$65,000.00 annuallyFLSA Status: ExemptLocation; On-site, multiple locations in assigned areaFood Service Manager Benefits:$75 Monthly Phone Allowance$400 Gas AllowanceMedical Insurance (Health, Dental, Vision)Disability InsuranceVacation and PTO401K Plan with generous Company MatchingEmployee Assistance Program (EAP)Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)About The CompanyHyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2024 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.