Journeyman System Administrator

OverviewJOURNEYMAN SYSTEM ADMINISTRATORLOCATION: Tinker AFBJOB STATUS: Full-timeCLEARANCE:SecretCERTIFICATION: n/aTRAVEL: Limited, as neededAstrion has an exciting opportunity for a Journeyman System Administrator located at Tinker AFB in Oklahoma providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB). The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Digital portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO Digital Directorate is headquartered at Hanscom Air Force Base, MA with geographically separated operating units CONUS and OCONUS.Required Qualifications / SkillsCitizenship: Must be a US citizenClearance: Must have and be able to maintain a Secret level ClearanceEducationBachelor’s in a related field and at least 3 years of experience in discipline being performed, 3 of which must be in the DoD, OR, 7 years of directly related experience, 5 of which must be in the DoD. ResponsibilitiesDuties include, but not limited to: Set up, configure, and maintain workstations, laptops, printers, and peripheral devices for classified and unclassified environmentsProvide daily IT support for the WIW office, including workstation setup, troubleshooting, asset management, and office technology supportSupport network, communication, and business systems administration activities within Local Area Network (LAN) and Wide Area Network (WAN) environmentsCoordinate network access requests, workstation provisioning, and escalation activities with supporting communications and cybersecurity organizationsManage and maintain IT asset inventories and equipment accountability recordsSupport installation, setup, and troubleshooting of audio/visual systems and conference room technologyMaintain and support Microsoft-based office systems, Microsoft 365 applications, and SharePoint environmentsDevelop implementation plans, schedules, milestones, status updates, and tracking documentation for office IT initiatives and system deploymentsPerform daily configuration, operation, optimization, and maintenance of business systems supporting office operationsAnalyze system performance and resource utilization to support operational efficiency and planningProvide responsive front office IT support to senior leadership and staff personnelAssist users with accessing, utilizing, and troubleshooting business systems and office technologiesCoordinate installation and integration of new IT systems, office technology, and communication equipmentPreferred QualificationsEducation: Masters degree and 3 years of professional experience in the discipline being performed and must be within the DoDPrior experience providing IT support on a military installation or government contractFamiliarity with Air Force or DoD network and security processesExperience supporting senior leadership, executive offices, or front office environmentsBackground supporting communications squadrons, base IT contracts, or executive support organizationsExperience supporting classified and unclassified workstation setups and access requestsExperience maintaining SharePoint and Microsoft-based office systemsExperience coordinating installation of new IT systems and audio/visual equipmentExperience developing implementation plans, schedules, milestones, and status updates for office IT projectsCandidates with highly specialized enterprise systems administration experience focused strictly on server or database administration may not align with the front office support focus of this roleTechnical SkillsDesktop and workstation setup and troubleshootingPrinter and peripheral supportIT asset management and inventory trackingMicrosoft Windows operating systemsMicrosoft 365 ecosystem administration and supportSharePoint administration and supportNetwork access coordinationAudio/visual system supportBasic project planning and implementation trackingGeneral office IT support and customer troubleshootingInterpersonal SkillsCustomer service mindsetDependability and responsivenessAbility to support senior leadership in a fast-paced environmentFriendly and approachable personalityStrong verbal and written communication skillsAbility to prioritize urgent requests and shifting prioritiesTeam-oriented attitude with strong collaboration skillsHanscom Campaign