School Apparel Program Coordinator

About Friendship House: Friendship House, a nonprofit organization in Wilmington, Delaware, has been serving the Delaware community for over 35 years, with the Clothing Bank playing a significant role in its mission to support those facing homelessness and housing insecurity. Friendship House (FH) Clothing Bank fulfills three primary missions: (1) distribute high quality donated clothing to people in need; (2) provide entry level employment and training to women trying to make a positive change in their life and career; (3) create a broad spectrum of volunteer opportunities for the community. The Clothing Bank is a woman-centered environment that supports and nurtures and takes into consideration issues which typically affect women. Job Description: The School Apparel Program Coordinator will oversee operations of the Friendship House School Uniform and Shoe Bank programs aimed at supporting underserved individuals and students in Delaware. Located at the Clothing Bank Warehouse, this role encompasses inventory management, community outreach, partnership development, volunteer coordination, and reporting.The ideal candidate will bring strong organizational and communication skills, a passion for equity and service, and the ability to lead day-to-day logistics and promote long-term program growth.Duties & Responsibilities: Program & Inventory Management: Oversee the collection, sorting, storage, and distribution of donated clothing, uniforms, and shoesOversee school apparel inventory to maintain reasonable and required levelsEnsure accurate inventory tracking and uphold quality standards for distributed itemsCoordinate intake and fulfillment logistics for both gently used and new donations Facilities Management: Ensure the opening and closing of the facility is consistent and timelyAssist with ensuring the facility, cargo van, and equipment are well maintained, safe, and in compliance with codes and regulationsEnsure the facility is kept clean and organizedEnsure you and others abide by safety regulations in the warehouse Community Engagement & Partnership Building: Foster and manage relationships with local schools, nonprofits, donors, and community groupsPlan and execute clothing and shoe drives in collaboration with stakeholdersOrganize and lead volunteer events for donation sorting and packingPromote the programs’ mission and services to raise visibility and impact Reporting & Evaluation: Track and report key performance indicators (e.g., number of items distributed, schools served, volunteer hours)Evaluate program outcomes, identify improvement areas, and adapt strategies accordinglyMaintain organized documentation of inventory, donations, and school/community needsRequired Experience/Skills: Strong organizational and attention to detail skillsExperience managing volunteers and/or small teamsStrong communication and interpersonal skillsCommitment to equity, education, and supporting underserved populationsFamiliarity with inventory systems, Google Workspace, Excel, and/or CRM platformsComfortable working in a warehouse environment, including non-temperature-controlled areas, prolonged standing, and lifting up to 20 poundsValid driver’s license and ability to drive a cargo van as neededNice-to-Haves: The following skills and experience are of significant benefit: Experience in nonprofit program coordination, especially clothing/donation banksKnowledge of Delaware public/charter school systemsPay & Benefits Summary:Salary based on experienceHealth insuranceMental Health Support & Wellness ProgramsPaid Time Off401(k)