Client Partner
About the Job Required Skills : • Adapt in Client Services, Business Consulting and Global Delivery of IT Solutions with experience in IT strategy, application / service delivery, leading and building high performance teams and delivering growth. • Align customer and business strategies to help achieve desired results for customers through technology innovation and enablement of value creation for organizations. • Ability to build and maintain strong, positive relationships with clients. • Work with cross-functional teams to develop and deliver customized solutions that meet customer needs and enable global delivery teams by providing optimal delivery solutions. • Ability to identify growth opportunities and anticipate market trends. • Driving revenue growth through consultative selling and strategic proposals • Expert in virtual presentations and digital communication platforms • Familiarity with latest technology and changes in market • Coordinating internal teams to ensure timely delivery of services • Should be problem solver, have creative approaches to client challenges and have ability to thrive in fast-changing environments. Roles & Responsibilities : • Serve as the primary point of contact for clients. • Develop and execute account strategies aligned with client goals. • Identify growth opportunities and create plans for upselling and cross-selling. • Drive joint business planning and strategic value alignment. • Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer • Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis • Lead large RFPs and proactive proposals • Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business • Pipeline creation through proactive thought papers, PoVs aligning to the industry trends • Make Cold calls to clients, generate leads and follow up • Managed Portfolios and Customer Relationships including Sr. Management • Oversee service delivery and ensure SLA compliance. • Manage escalations and risk mitigation. • Own contracts, invoicing, and financial governance for client accounts. Generic Managerial Skills: Communication Skills • Strong verbal and written communication for client interactions, presentations, and reporting. • Ability to articulate complex ideas clearly and persuasively. Sales Proficiency • Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals. • Deep product knowledge to articulate value propositions effectively. Client Relationship Management • Building trust and rapport with clients. • Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical Skills • Ability to develop account strategies aligned with business goals. • Use of data analysis for forecasting and identifying growth opportunities. Negotiation & Persuasion • Skilled in negotiating contract terms while maintaining positive client relationships. • Persuasive techniques to influence decision-making. Goal Orientation Focus on meeting and exceeding targets. Leadership skills Salary Range: $148,800 - $201,000 a year #LI-MG2