Operations Coordinator

Founded in 1969, Security Equipment Inc. started by providing fire and smoke life safety solutions and expanded into a full-service residential and business security partner. We have grown to be one of the Midwest’s largest security companies, consistently ranking on the SDM top 100 list.The Operations Coordinator provides administrative and operational support for the Operations Department. Work with Project Managers to effectively process projects, coordinate field technicians, maintain parts information, and communicate with customers and subcontractors on project updates and other tasks as assigned.Responsibilities:Works as an integral part of the Operations team to ensure a high degree of customer service. Be knowledgeable about all programs, services and activities related to the Operations departmentPerform Change Order Management and tracking Manage Purchase Orders including creation, communication and tracking of purchased labor and/or materialAssist in the scheduling of Field Technicians, vendors and subcontractors to ensure effective and efficient project deliveryBook travel (flights/hotel) for Project Managers and Field TechniciansCommunicate with external customers via phone and emailUpdate Field Technician notes and appropriate documents to the projectsProject closeout coordinationMust become familiar with SEi’s software programs Must become familiar with the equipment and services that SEi offers to assist customers as neededAssist with managing all aspects of Service Tickets to include planning, scheduling, implementing and closeout coordinationAssist with billing as neededProvide updates to Management on necessary reportsOther Duties as assignedRequirements:Ability to work with customers and employees in a professional mannerHigh Degree of AccuracyAbility to work efficiently & effectively other office membersPrevious experience with Word, Excel and able to utilize internal technology (Email, Scanner, Copier, Calculator) and navigate the InternetPhysical Requirements:Seeing and hearing: Read documents, computer screen, answer phones, and communicate in personDexterity: utilizing phone, typing, and writingMust be able to lift, push, or pull 40-70 poundsLanguage Skills:Communicates effectively in both oral and written communications. Communicates with supervisors, peers, subordinates, and other Company staff; working as part of a team contributing to company goals.Reasoning Ability:Job requires being careful about detail and thoroughness in completing work tasks. Ability to define problems collects data, establish facts, and draw conclusions drawing upon experience, research, and input from peers. This position performs multiple job tasks on a daily basis.Work Environment:While performing the duties of this position; the employee may be exposed to various climates and conditions. Wearing of safety clothing and equipment may at times be required.Education:High School Diploma or equivalent (College Degree Preferred)Previous administrative work (1-3 years)Security Equipment Inc Offers:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceSchedule:Day shiftMonday to FridayPay Rate:$21-$26 an hourThis is an excellent opportunity for outstanding career growth with a financially secure and growing company. SEi offers an exceptional career opportunity with a complete benefit package. Pre-employment tests required. For more information about Security Equipment, Inc. please visit our website at www.sei-security.com