Financial Services Specialist

A company is looking for a Member Financial Services Specialist. Key ResponsibilitiesAct as a financial counselor to community members regarding their benefits and financial responsibilities Resolve issues related to outstanding balances and insurance coverage while ensuring payment plans are established and documented Collaborate with cross-functional teams to enhance processes and drive efficiency in financial clearanceRequired QualificationsMinimum of 3 years' experience in a healthcare customer service role focused on financial issue resolution Knowledge of billing and collection practices Experience with claims follow-up and processing patient payments Ability to work in a fast-paced, high-volume environment Experience with behavioral health and substance use disorders is preferred