Front Desk Support - Parks & Land Use

Front Desk Support Waukesha County's Department of Parks and Land Use is looking for someone to step into the role of front desk support, and that someone could be you! You will be a core contributor in the department's front desk team, handling time-sensitive clerical and computer tasks, and performing customer service and cash handling responsibilities. The position requires a high school diploma or GED. Additionally, if you have some recent experience facilitating strong customer service, terrific attention to detail, great organizational skills, and working as part of a team to accomplish tasks and projects, that's going to set you apart from the other candidates. Candidates must be able to commute to the Waukesha County Administrative Center, 515 W. Moreland Blvd., Waukesha, WI. Remote work is not an option for this position. Our office hours are Monday Friday from 8:00 am 4:30 pm. The ideal candidate will be available to work Monday - Friday, up to 8 hours each day. This is a non-benefitted, limited term position that pays based on experience, between $16.89 - $22.16 per hour. This role is anticipated to end by September 25, 2026. Duties Under supervision, duties will include but not be limited to: Provides excellent customer service when answering and returning calls and emails from patrons who need assistance with purchases or notices. Processes notices and performs mailing prep. Assists in the processing of restaurant and retail food license payments. Checks a variety of records, forms, applications, reports, and other materials for accuracy and completeness. Duplicates, assembles, collates, and distributes a wide variety of materials. Establishes and maintains effective working relations with co-workers, employees, other official agencies/departments and the public. Performs other duties as required. Classification Specification Minimum training & experience requirements: High school diploma or GED Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?" Located in the City of Waukesha, our campus offers an on-site caf and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs. Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.