Inside Sales Associate

Role Summary:The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind's value from the very first touchpoint.Who Thrives Here:People who thrive in this role tend to:Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguousCommunicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forwardStay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward actionLearn quickly and test new approaches, using feedback and experimentation to continuously improve resultsStay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forwardResponsibilities/Essential Functions:Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnelEvaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readinessConduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind's offeringsMaintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately trackedIdentify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomesReview and follow up with previous or inactive leads that may be newly qualified or re-interestedOwn administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion ratesProvide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.Minimum Qualifications:1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaSExcellent written and verbal communication skills and the ability to build relationships quicklySalesforce and Outreach experience or comparable CRM or email automation softwarePreferred Qualifications:Experience working with restaurants or food-related entities/clientsExperience in a start-up environment is a plusWork Environment:The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environmentThis position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, TexasSome of our Benefits:Generous PTO and company holiday policy + company paid Short Term Disability100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional costChild Care Benefits and generous parental leaveDog-friendly workspace in a secure building with great views of downtown AustinDaily lunches and snacks for in-office team membersSalary:$70,000 base + $36,000 OTE, uncappedWho we are:inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.