Operations & Documentation Coordinator

Position SummaryTree Market is seeking an organized, detail-oriented, and proactive Operations & Documentation Coordinator to support the daily execution of logistics and transportation operations.This position plays a critical role in coordinating documentation, maintaining operational records, supporting customer service, and ensuring shipments move efficiently while complying with company procedures.The ideal candidate enjoys working in a fast-paced environment, has excellent organizational skills, and can manage multiple priorities while maintaining accuracy.Key Responsibilities1. Documentation ManagementPrepare, review, and organize shipping and logistics documentation.Ensure all operational files are complete and accurate.Maintain electronic and physical records following company procedures.Verify documentation before shipment execution.2. Operational CoordinationCoordinate daily activities with operations, warehouse, transportation providers, and customers.Monitor shipment status and follow up on pending tasks.Support scheduling and operational planning.Assist in resolving operational issues promptly.3. Customer & Vendor SupportServe as a point of contact for customers regarding shipment documentation and operational updates.Communicate with vendors and service providers to obtain required information.Ensure timely responses to customer requests.4. Data Management & ReportingUpdate operational systems and internal databases.Prepare daily and weekly operational reports.Monitor shipment milestones and documentation status.Maintain accurate operational records.5. Process ComplianceEnsure all documentation complies with company procedures.Identify documentation discrepancies and coordinate corrections.Support continuous improvement of operational processes.Maintain confidentiality of customer and company information.Qualifications2–5 years of experience in logistics, freight forwarding, transportation, or operations coordination.Experience handling shipping documentation is preferred.Fluent in both English and Spanish (written and spoken) is required.Strong organizational and multitasking skills.Excellent attention to detail.Strong written and verbal communication skills.Proficiency in Microsoft Office (Excel, Outlook, Word).Experience with logistics software or ERP systems is a plus.Ability to work independently and collaboratively.Preferred SkillsProblem-solving mindset.Strong time management.Ability to prioritize multiple tasks.Customer service orientation.Adaptability in a fast-paced environment.Professional communication skills.Compensation & BenefitsCompetitive health benefits package, including:Medical InsuranceDental InsuranceVision InsuranceGap InsuranceFlexible Spending Account (FSA), where applicableShort-Term Disability InsuranceLong-Term Disability InsuranceLife InsurancePaid Time Off (PTO)Paid HolidaysProfessional growth and career development opportunitiesSuccess MetricsAccurate and timely completion of operational documentation.On-time processing of shipment files.High documentation accuracy.Effective coordination between departments.Timely communication with customers and vendors.Compliance with operational procedures. Industry: Wholesale Import and ExportEmployment Type: Full-time