Bulk Technical Team Manager

About UsImagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.With 16 commercial offices and 16 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.Position SummaryThe Bulk Technical Team Manager is responsible for leading and managing the entire Color Station function within Bulk Operations. This role oversees Color Station Supervisors and Technicians to ensure the accurate preparation, mixing, and adjustment of pigments and dyes for bulk cosmetic products. The Manager ensures all operations meet production targets, quality standards, and regulatory requirements while driving efficiency and continuous improvement. Acting as a bridge between Bulk Operations, Quality, R&D, and Planning, the Bulk Technical Team Manager provides strategic direction, resolves escalated issues, and supports the development of both staff and processes to achieve best-in-class performance.Essential FunctionsLeadership & Team ManagementLead, mentor, and develop Color Station Supervisors, Coordinators, and Technicians to foster a high-performance team.Define team goals, KPIs, and objectives aligned with overall Bulk Operations targets.Conduct performance reviews, coaching, and succession planning for Color Station staff.Promote a culture of accountability, safety, and continuous learning.Operational OversightOversee all aspects of color preparation and dispensing to ensure accurate pigment handling, shade consistency, and timely batch support.Partner with Planning and Production teams to align color station capacity with production schedules.Review and approve escalated color adjustments, deviations, or process changes.Ensure compliance with GMP, FDA, and cosmetic industry standards across all color operations.Cross-Functional CollaborationAct as primary liaison between Color Station operations and internal Quality Control, R&D, and Industrial Engineering and external customers.Collaborate with R&D and Quality on new product launches, formula transfers, and scale-up activities.Support Planning and Scheduling with accurate lead times, resource planning, and color readiness for upcoming batches.Continuous Improvement & ComplianceLead initiatives to improve workflow efficiency, reduce waste, and enhance consistency in color preparation.Implement best practices in pigment handling, color-matching technology, and documentation accuracy.Oversee internal audits of the Color Station and prepare the team for external inspections (FDA, ISO, customer audits).Ensure robust training programs are in place for new hires and ongoing development for existing staff.Inventory & Resource ManagementOversee product color standard inventory and engage customer service monthly for biannual updates.Approve requisitions for materials, equipment, and maintenance to support uninterrupted operations.Provide monthly reporting on color station performance, pigment usage, and efficiency metrics. Job QualificationsBachelor’s degree in Chemistry, Color Science, Manufacturing, or related field required.7–10 years of experience in cosmetics, chemical, or related manufacturing environment.Minimum 3–5 years in a supervisory or managerial role overseeing production or color operations.Proven track record of leading cross-functional initiatives and implementing process improvements.Expert knowledge of pigments, dyes, and cosmetic bulk manufacturing processes.Strong understanding of GMP, FDA, and cosmetic regulatory requirements.Proficiency in ERP systems (SAP preferred), color measurement instrumentation, and Microsoft Office (Excel advanced level).Exceptional leadership and people development skills.Strong analytical and problem-solving abilities with data-driven decision-making.Ability to manage multiple priorities in a fast-paced, high-volume production environment.Excellent communication and interpersonal skills for cross-department collaboration.Ability to adapt quickly to changing business needs, customer demands, and new product requirements.Job BenefitsHealth Insurance: Comprehensive medical, dental, and vision coverageRetirement Plans: 401(k) plan, often with company matchingLife Insurance: Coverage for employees in the event of death or disabilityPaid Time Off (PTO): Vacation days, sick leave, and personal daysHolidays: Paid company holidays and floating holidaysProfessional Development: Training programs and opportunities for career advancementCompany Events: Team-building activities, social events, and company outingsEmployee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.EEOIntercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.