QA Analyst, Browser Extension

OverviewKeeper Security is hiring a detail-oriented and highly motivated QA Analyst to join our Browser Extension team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help ensure the quality, reliability, and usability of products delivered to our customers.Keeper Security is transforming cybersecurity for people and organizations around the world. Our affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.The RoleAs a QA Analyst on the Browser Extension team, you will play a critical role in validating the quality and reliability of Keeper’s browser extensions across supported platforms, including Chrome, Firefox, Edge, and Safari. Your primary focus will be on manual testing, regression validation, and cross-browser compatibility to ensure a seamless user experience. You will work closely with Software Engineers, Product Managers, and other QA team members to identify, document, and verify defects throughout the development lifecycle. This role requires strong attention to detail, experience testing browser-based products, and a solid understanding of web technologies.ResponsibilitiesConduct manual testing of Keeper’s browser extensions across supported browsers (Chrome, Firefox, Edge, Safari)Validate core functionality, UI/UX behavior, compatibility, and security-related workflows within browser extensionsCreate, execute, and maintain test cases based on product requirements and user storiesCollaborate with engineering and product teams to understand new features and ensure appropriate test coverageIdentify, document, and track defects in Jira with clear, reproducible steps and expected outcomesPerform cross-browser and cross-platform testing to ensure consistent behavior and performanceAssist in reproducing and validating customer-reported issuesValidate new releases and updates to ensure existing functionality and user experience are not impactedContribute to continuous improvement of QA processes, documentation, and testing standardsSupport automated testing efforts where applicable, in partnership with engineering and QA teamsRequirementsExperience with manual testing of browser extensions or web-based applicationsFamiliarity with web technologies, including HTML, CSS, JavaScript, and browser APIsStrong understanding of browser environments and cross-browser compatibility (Chrome, Firefox, Safari, Edge)Experience using browser developer tools for testing and debugging (e.g., Chrome DevTools)Ability to write clear, detailed, and reproducible bug reports and manage them through JiraStrong communication skills and ability to collaborate with cross-functional teamsBasic understanding of security best practices related to browser extensions and web applicationsDue to the role’s involvement in GovCloud, all applicants must be a U.S. Person (U.S. citizen or lawful permanent resident)Preferred RequirementsFamiliarity with browser extension development or test automation tools (e.g., Selenium, Puppeteer)Exposure to CI/CD pipelines and QA workflowsExperience testing security-sensitive applications such as password managers or authentication toolsFamiliarity with cloud environments (AWS, Azure, or GCP)BenefitsMedical, Dental & Vision (inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401K (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonusesKeeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: ExemptKeeper Candidate Privacy NoticeThis notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).Data We CollectInformation You Provide: Contact details, CV/resume, cover letter; Employment history, qualifications, work eligibility; Application responses and uploaded documentsInformation We Generate: Interview notes, assessments, communications; Scheduling informationInformation From Others: Recruiter/referral information who submit your profile; References (with your consent, before final offer); Public professional profiles; Background verification (post offer)Voluntary Diversity and Equal Opportunity InformationWe may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirementsHow We Use Your Data: Assess your application and suitability; Manage interviews and recruitment workflow; Consider you for other/future roles (consent for extended retention); Comply with employment law obligationsLegal Basis: Legitimate Interests (recruitment management, security and integrity of the hiring process); Contracting steps (for progressed candidates); Legal and regulatory compliance obligations; explicit consent where requiredWho We Share Information WithInternalHR, hiring managers, interviewers, IT support for system administrationNote - diversity and equal opportunity data is not shared with hiring managers.Third PartiesService providers who assist with: Applicant tracking, recruitment systems and assessment providers; Background verification vendors (post offer); Recruitment agencies (where applicable); Tools to support communication, collaboration and to securely store your dataKeeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.International TransfersYour data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.SecurityWe implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.RetentionWe keep your data for 24 months from your last application activity, then delete or anonymize it.ExceptionsYou opt into our talent database for further retention by providing consent (extended retention); You're hired (transfers to employee records); Your RightsWhen you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.Automated Decisions: Keeper does not make hiring decisions using solely automated processing.Contact - Candidates can send privacy questions to: privacy@keepersecurity.com #J-18808-Ljbffr