Banquet Captain

Opportunity: Banquet CaptainAssist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.Potential Career PathAssistant Banquet Manager – Assistant Restaurant Manager – Banquet ManagerEssential Job FunctionsCheck Banquet Staff's Event Orders to ensure that all information is accurate.Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.Replenish beverages and food items as necessary, and check with guests for overall satisfaction.Act as point of contact for group representatives when management is not present.Communicate all Banquet Event Order changes to catering or convention services office and affected departments.Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.Help with management to ensure that proper liquor controls are in use.Follow sustainability guidelines and practices related to HHM's EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Perform other duties as requested by management.Position RequirementsHigh School diploma or equivalent preferred.Previous banquet experience required.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and will include working on holidays and weekends.Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It