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PRN Customer Service Representative - Peds Primary - Travels Locations

Lee HealthFort Myers, FLApril 26th, 2026
Location:LPG Pediatrics at Page Field -4751 S Cleveland AveFort Myers FL 33907Department: HOD HB Peds Primary - Page FieldWork Type: PRNShift: Shift 1/7:00:00AM to 7:00:00PMMinimum to Midpoint Pay Rate:$20.75 - $20.75 / hourSummary🌟 PRN Opportunity Pediatrics Primary Care | Multiple Locations 🌟Flexible. Fast-Paced. Purpose-Driven.What PRN Means (Read This First)PRN = As Needed.This Means:No guaranteed hours or set scheduleYou will be scheduled based on clinic needs each weekShifts may vary in days, times, and locations👉 However in Pediatrics, PRN stays busy.Due to extremely high patient volume, most PRN Customer Service Representatives:Typically work 34 shifts per weekHave frequent opportunities to pick up shiftsGain consistent experience while still maintaining flexibilityIdeal for those who want flexibility with steady opportunities to work🚗 Travel Requirement (VERY IMPORTANT)This is a multi-location PRN role. You will not be assigned to just one office.👉 Candidates must be comfortable traveling to ALL of the following pediatric locations as needed:📍 Golisano Pediatrics Cape Coral Hospital📍 Golisano Pediatrics Franklin Park📍 Golisano Pediatrics Harbor Blvd.📍 Golisano Pediatrics Lehigh Acres📍 Golisano Pediatrics Page Field📍 Golisano Pediatric Primary Care Bimini Square📍 Golisano Pediatrics Bayshore Road🚨 Key Takeaway:You may be scheduled at any of these locations, sometimes with short notice.Reliable Transportation And Flexibility To Travel Are Required.🩺 Position DetailsDepartment: Pediatrics Primary CareWork Type: PRN (As Needed)Shift Window: 7:00 AM 7:00 PM (7 days/week)Pay Rate: $20.75/hourAvailability ExpectationsTo Support a high-volume Pediatric Practice, Candidates Must:Be available for weekday, evening, AND weekend shiftsHave open and flexible availabilityBe ready to support call-outs, vacations, and busy clinic days📌 Schedules will vary week to week based on patient demand and staffing needs.💼 What Youll DoWelcome and assist pediatric patients and familiesSchedule appointments and manage front desk workflowAnswer phones and respond to patient questionsPerform check-in/check-out and verify insuranceAssist with authorizations, referrals, and billing supportMaintain accurate patient records in the EMRSupport clinic teams in a fast-paced, team-based environment💙 Why This PRN Role Stands Out🧸 Consistent need for shifts due to high patient volume🧸 Flexible scheduling without full-time commitment🧸 Exposure to multiple clinic settings and teams🧸 Meaningful work supporting children and families🧸 Great opportunity to build pediatric experienceIdeal CandidateThrives in a fast-paced, high-volume environmentFriendly, compassionate, and patient-focusedComfortable working with children and familiesHighly flexible and dependableWilling and able to travel between locationsStrong communication and organizational skillsPrior medical office or customer service experience preferredRequirementsEducation: High School Diploma or GED (Required)Experience:Less than 1 year clerical/administrative (Required)Insurance or customer service experience (Preferred)Certification:BLS (Basic Life Support) within 90 days of hire (may be required sooner depending on location)Other:Strong communication and interpersonal skillsComputer/EMR proficiencyBasic math and insurance knowledge helpful🌟 Is This a Fit for You?If Youre Looking For:Flexibility with consistent opportunities to workA role that keeps you engaged and movingThe chance to support pediatric patients across multiple clinics👉 This PRN opportunity offers the best of both worlds.💙 Apply today and join a team dedicated to caring for children and families across Southwest Florida!The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducation: High School Diploma or GED Required.Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.License: N/AOther: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.US:FL:Fort MyersLocation:LPG Pediatrics at Page Field -4751 S Cleveland AveFort Myers FL 33907Department: HOD HB Peds Primary - Page FieldWork Type: PRNShift: Shift 1/7:00:00AM to 7:00:00PMMinimum to Midpoint Pay Rate:$20.75 - $20.75 / hourRequirementsEducation: High School Diploma or GED Required.Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.License: N/AOther: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.US:FL:Fort Myers