Director of Retail Operations / General Manager

We’re Hiring: Director of Retail Operations / General ManagerDubuque, IowaRelocation Assistance AvailableBuild It. Run It. Scale It.Stu’s Home Improvement Outlet launched in June and has quickly become one of the fastest-growing outlet stores in the region.We specialize in high-volume, high-ticket retail, including appliances, furniture, doors, vanities, and home improvement products sold at outlet pricing.We are now entering our next phase:Expansion into multiple locations + regional warehouse developmentWe are looking for a proven retail operator who can take control of our flagship store, build structure, and help scale the business.This is NOT a maintenance roleWe are not looking for someone to “manage a store.”We are looking for someone who can:Build systemsCreate structureDrive accountabilityOperate at a high level in a fast-paced environment$25,000 Performance-Based BonusEarn up to $25,000 in your first 90 days based on execution and operational performance.What You’ll Do Run the StoreLead day-to-day operations across sales floor and warehouseManage team performance, scheduling, and accountabilityMaintain high standards across all departmentsSupport Sales GrowthWork alongside sales leadership to drive revenueImprove merchandising and product placementMaximize margins across key categoriesInventory & OperationsOversee inventory flow (receiving → pricing → sales floor)Ensure product is ready to sell at all timesImprove warehouse organization and efficiencyDelivery & LogisticsManage delivery operations and schedulingImprove efficiency, customer experience, and profitabilityHelp Prepare for ExpansionWork directly with ownership to build scalable systemsDevelop processes that can be replicated across locationsContribute to warehouse and distribution strategyOur Core Revenue CategoriesRefrigeratorsWashers & dryersFurniture (sectionals, recliners, bedroom sets)Interior & exterior doorsBathroom vanitiesHome improvement productsExperience in these categories is highly valuableIdeal BackgroundWe are ONLY considering candidates with leadership experience in:Furniture retailAppliance retailHome improvement retailHigh-volume, commission-based retail environmentsExperience managing commission-based sales teams is strongly preferred.CompensationCompetitive base salary ($65K–$100K+)Performance bonuses tied to store growth$25,000 performance-based bonusRelocation assistance availableGrowth OpportunityWe are actively expanding into additional locations and building a regional warehouse and distribution operation.The right candidate will play a key leadership role in scaling this company.Before You ApplyThis role requires:Hands-on leadershipHigh accountabilityAbility to operate in a fast-moving environmentIf you are looking for a traditional, low-pressure retail management role — this is not it.Apply NowApply only if you have the required experience and are ready to take ownership of a fast-growing operation.Start date: ASAP