Lead Project Manager
Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.Check us out on the web!Job DescriptionBrightspeed is searching for a Lead Project Manager to join our team!This role is responsible for leading and managing initiatives that support the successful delivery of new process and standardization to our internal customers. This involves overseeing all aspects of project planning, execution, and implementation, while ensuring alignment with service level agreements (SLAs), client expectations, and business objectives. The role will collaborate with cross-functional teams, including, technical resources and client stakeholders, to drive project success and achieve desired outcomes.As Lead Project Manager your responsibilities will include:Managingprojects impacting Field Operations Teams to include scheduling cross functional meetings, establishing goals and timelines and getting buy in from key stakeholdersOCC support with system enhancements including JIRAs, upgrades, releases, etc., working knowledgeable of the BOSS system stack is a requirementCreatingcaptivating & impactful presentations that effectively communicate complex business concepts in a visually appealing mannerWorking closely with the team to understand their goals and transform their ideas into compelling stories that resonate with audiencesTranslatingbusiness needs into engaging narratives to drive the success of standardization and efficienciesManagingkey timelines and effectively communicate with various teamsConnecting with diverse stakeholders and manage multiple initiatives simultaneouslyGathering and analyzingdata to assist in project approvals, tracking improvements and identifying trendsIdentifyingopportunities for process improvement and efficiency gainsImplementing best practices and methodologiesProvidingsupport to the team, including taking meeting notes, documenting key actions, and handling other administrative tasksStreamliningoperations and ensuringthat the team stays focused on their goalsBuilding and maintaining strong relationships with stakeholders, including clients, internal teams, and leadershipEffectively communicatingproject status and progress to all stakeholdersManagingexpectations and ensuringalignment with project goals and objectivesQualificationsWHAT IT TAKES TO CATCH OUR EYE:Bachelor's degree or six years of equivalent practical work experienceExcellent communication skills to translate business needs into engaging new processes and perspectivesStrong organizational skills to manage key timelines and effectively communicate with various teamsGood analytical skills including proficiency with Excel and other data analysis toolsTelecom/Cable/Internet Service Provider industry experienceAbility to work independently and as part of a team to ensure seamless collaboration and execution of projectsExperience in a corporate setting, preferably in a similar role, to bring a deep understanding of the demands and challenges of the positionLiaison with business stakeholders and Leadership to regularly update business knowledge content/repositoryMaintain organization best practices and design methods in PowerPoint, Google Slides, Adobe tools and other Infographic toolsAbility to manage multiple projects simultaneously and prioritize effectivelyProficiency in project management tools and methodologiesBONUS POINTS FOR:Demonstrated practical experience in Lean Six Sigma methods and techniquesAdvanced analytical skills including experience with Power BI, SQL and Big Query#LI-MH1Additional InformationWHY JOIN US?We aspire to contemporary ways of working.Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.We offer competitive compensation and comprehensive benefits.Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.Inclusion and belongingare at the center of our grounding belief inBeing Real.When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.For all applicants, please take a moment to review our Privacy Notices:Brightspeed's Privacy Notice for California ResidentsBrightspeed's Privacy NoticeVideos To Watchhttps://vimeo.com/681585068