Software Engineer – Customer & Commercial (contract)

This role requires a senior individual contributor accountable for designing, building, and sustaining production-grade software solutions that support Customer and Commercial product teams operating under a modern Product Operating Model.This role is deeply hands-on. This individual is expected to write, review, and maintain code, shape technical direction, and deliver complex capabilities end-to-end. The role acts as a technical multiplier, raising engineering quality, delivery speed, and system resilience—without formal people management responsibility.Core AccountabilitiesSalesforce ExperienceImplement Service Enablement user stories and enhancements on Salesforce as part of a persistent product team. Build and configure Salesforce solutions using Apex, LWC, and declarative automation under senior guidance. Implement integration-dependent service functionality, following API-first and asynchronous design patterns. Apply Salesforce security, data quality, and performance best practices in all development work. Support continuous delivery through testable, deployable Salesforce changes. Salesforce SkillsHands-on Salesforce development experience, preferably with Service Cloud. Working proficiency with Apex, LWC, and Flow/declarative automation. Understanding of Salesforce integrations and how Salesforce interacts with external systems via APIs. Ability to work effectively in a product operating model with shared standards and guardrails. Product Model & Discovery PartnershipPartner closely with Product Managers, Designers, and Tech Leads to co-own product outcomes, not just implementation details. Participate in discovery to assess feasibility, reduce risk early, and shape solution approaches before commitments are made. Translate customer and business problems into clear technical designs and executable solutions. Software Architecture & Technical DesignDesign and evolve scalable, maintainable software architectures aligned to Customer and Commercial domains. Make explicit trade-offs across performance, reliability, security, cost, and time-to-market. Ensure designs support testability, observability, and long-term sustainability. Provide architectural guidance through design reviews, reference implementations, and standards. Hands-On Software DeliveryBuild, extend, and maintain production software across services, APIs, and platforms. Lead complex engineering initiatives through direct contribution, not delegation. Ensure high standards for code quality, automated testing, and documentation. Reduce technical debt through thoughtful refactoring and simplification. Automation & Engineering ExcellenceDesign and implement automation-first approaches across testing, deployment, and operational workflows. Ensure software is delivered with strong automated test coverage and integrated CI/CD pipelines. Improve developer experience by reducing friction and manual steps in the delivery lifecycle. Use metrics to continuously improve throughput, reliability, and quality. Individual Contributor Technical LeadershipAct as a go to technical authority for complex problems and critical systems. Influence technical direction across teams through expertise and credibility. Mentor senior engineers and Tech Leads through coaching and collaboration (without direct management). Set the technical bar for craftsmanship, reliability, and operational ownership. Business Partnership & CommunicationServe as a trusted technical partner to Product and business stakeholders. Communicate technical decisions, trade-offs, and risks in clear business-relevant terms. Proactively surface constraints and dependencies early to avoid late surprises. Support external partner or customer discussions as a technical authority when needed. Software Engineering ExpertiseDemonstrate deep hands-on experience building and operating software through full stack development and Salesforce platforms. Design cloud-native solutions leveraging Azure services and platform capabilities. Apply secure by design principles using Azure identity, access, and security controls. Ensure solutions are observable, resilient, and cost-effective in Azure environments. Stay current on modern platform evolution and evaluate new capabilities for real business value. Success MeasuresDelivery of high-quality, reliable software that meets customer and business outcomes. Reduced production incidents and improved system stability. Strong automated test coverage and CI/CD adoption. Faster delivery cycles with sustained quality. Positive influence on engineering standards and practices across teams. Leadership ProfileBuilder-first mindset with strong technical depth Outcome-oriented, not task-driven Influences through credibility and execution Comfortable operating in ambiguity and complex systems Holds a high bar for quality, automation, and ownership Required Experience & CapabilitiesBachelor’s degree in Computer Science, Engineering, or equivalent experience. 8–12+ years of hands-on software engineering experience. Proven impact as a senior individual contributor on complex systems. Deep expertise in modern software development, automation, and cloud-native architectures. Strong understanding of CI/CD, testing strategies, and operational excellence. Ability to communicate complex technical concepts in business terms. The pay range that the employer in good faith reasonably expects to pay for this position is $55.81/hour - $87.20/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.