Inside Sales Manager

About the job Inside Sales Manager Senior Sales Coordinator / Inside Sales Manager High-Tech Mapping / Robotics Ecosystem Location: Livonia, MI Salary: $75,000 base ) I'm recruiting on behalf of a small but high-impact mapping/data company that builds ultra-precise digital representations of the physical world. Their data underpins advanced driver assistance, autonomous vehicles, robotics and digital twin applications. They're looking for a Senior Sales Coordinator / Inside Sales Manager to be the operational backbone of the sales and marketing function in their Livonia office. This can be filled by one of two distinct profiles - if you fit either, I want to hear from you. The RoleTitle: Senior Sales Coordinator / Inside Sales Manager (final title based on profile) Type: Full-time, permanent Location: Livonia, MI (on-site, not remote) Comp: Approx. $75,000/year base Core responsibilities: Own day-to-day use of Salesforce: data hygiene, pipeline updates, reports, dashboards Support field / outside sales: proposals, decks, follow-ups, info gathering, travel support Keep the office and sales operations running smoothly - scheduling, coordination, vendor follow-up and payments Help create and maintain sales reports, marketing collateral and internal documentation Introduce and embed AI tools into workflows where practical (drafting, analysis, process automation) Continuously improve processes - documenting, standardizing and tightening how things get done This is a lean environment: low bureaucracy, limited hand-holding, and a high expectation that you'll figure things out and improve how the team works. Persona 1: Data / GIS / AI-Savvy Sales CoordinatorIdeal for an up-and-comer in their 2nd role, with roughly 2-3 years' experience. Target background: Degree in data science, analytics, information science, communications, GIS, or similar Exposure to ArcGIS / Esri (e.g., through university GIS coursework or a prior role) You should have: Solid Salesforce experience (heavy user, power user, or junior admin exposure) Working familiarity with ArcGIS / Esri - able to generate clear visual outputs and simple map-based collateral Comfort using AI tools (ChatGPT, Copilot, etc.) to accelerate drafting, research and workflow automation Strong process mindset (Kaizen / continuous improvement, 5S-style thinking) Excellent written English - concise, correct, and suitable for both customers and internal stakeholders This is a good fit if you're analytically strong, tools-savvy, and want broad exposure in a high-tech, data-driven environment. Persona 2: Inside Sales Manager / Office AnchorIdeal for someone with more traditional sales support / inside sales experience who loves bringing order to moving parts. Target background: 2-5+ years in inside sales, sales coordination or sales operations Experience supporting external / field sales teams You should have: Proven track record keeping salespeople on track (follow-ups, CRM discipline, deadlines) Strong organizational skills and reliability; you enjoy running the office Good Salesforce discipline - accurate data entry, pipeline management, reporting (no need to be a developer, but must be diligent) Experience dealing with vendors, payments, scheduling and general office coordination Excellent written English - clean, correct emails and documentation without needing rewrites This is a good fit if you're operationally strong, unflappable, and like being the person who quietly makes everything work. Common Requirements (Both Profiles)Strong comfort with technology: Salesforce, Excel, PowerPoint, standard office tools Process-oriented, with a continuous improvement mindset High standard of written communication (you'll touch contracts/T&Cs and marketing material) Able to operate with limited training runway; proactive and self-directed Why This Company?They collect and produce high-precision 3D representations (x, y, z coordinates) of roads and drivable spaces at industrial scale - tens of miles per truck per day Their data is used to help automated vehicles and robots know exactly where they are and where they're allowed to operate Small, specialist team: you'll sit close to senior sales leadership, see real deals, and have outsized impact on process, systems and day-to-day operations