Enablement Manager: Scale Training & SOPs (Remote-First)

HighLevel, a global remote-first AI-powered business OS, seeks an enablement leader to map the Implementation and CSM journeys, design an SOP library, and build scalable training frameworks. You will facilitate live sessions, develop a certification program, and lead a small team of trainers and QA analysts to drive repeatable performance and rapid onboarding across geographies. You will collaborate with product, ops and frontline managers to ensure knowledge is current, actionable, and aligned