Customer Service Warehouse Associate
Ewing Outdoor Supply9105 Commerce Center Cir.Highlands Ranch, CO 80129**Pay rate$19-22 DOE**Ewing Outdoor Supply is in need of a customer service oriented Customer Service Associate at our fantastic HighlandsRanchCO Location The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority. This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow. Prior green industry and landscape experience is preferred, but not required, we can teach you. If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit. As a green industry leader for over 100 years, family ownedEwing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it. If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family. Responsibilities Go the extra mile to engage customersGreet and direct customersDeliver a wide variety of items to different addresses and through different routesFollow routes and time scheduleLoad, unload, prepare, inspect and operate a delivery vehicleInform customers about new products and servicesFollow DOT regulations and safety standardsEnsure racks are fully stockedCoordinate with your team to provide excellent customer service (especially during peak times)Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Provide customer feedback to the Store Manager Stay up-to-date with new products/services RequirementsCustomer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyBasic math skillsBe able to lift 50-70 poundsExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsValid driver's licenseExcellent organizational and time management skillsGood driving record with no traffic violationsBonus Points for the Following*Bilingual (English/Spanish)Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)Proven work experience as a Customer Service Associate, Sales Associate, or similar role.Knowledge of inventory stocking proceduresBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesProfit SharingWe have the 4 C's that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now ( over 100 years) if it weren't for you!