Call Center Specialist

Job description We are seeking a full time Call Center Specialist to join our dedicated team of hearing care professionals. This role offers a unique opportunity to blend your customer service with a desire to help people experiencing hearing loss. Our team enables patients to enjoy their best life with improved overall health, and the ability to communicate in a meaningful way with their loved ones. About Us We are a leading provider of hearing healthcare solutions. Our company provides care and services based on the needs of each individual patient. Responsibilities Place outbound calls to schedule appointments Answer all incoming calls professionally Schedule various types of appointments in a professional manner Ability to navigate Microsoft Excel, Outlook and Word Qualifications Call Center Experience Professional, positive and friendly demeanor Proficient in Microsoft Word, Excel and Outlook Good organization skills and multi-tasking Perform clerical tasks and adhere to established policies and procedures Excellent communication skills An ability to learn, follow procedures and accept coaching Excellent time management skills with little direct supervision Compensation and Benefits: Income based on hourly wage commissions Average income for this position is $36,000 - $40,000 Medical, Dental, and Life Insurance PTO 401K with profit sharing contributions No phone calls, apply through Indeed Job Type: Full-time Pay: $36,000.00 - $40,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person