Receptionist

Receptionist with Career Path – $21/hr + Bonuses + BenefitsGrowth into Licensed Insurance RoleMark Owen Agency, LLC – Davison & Flint, MIWe are seeking a reliable, positive, and motivated individual to join our team. This is more than a receptionist role it’s an opportunity to grow into a licensed Property & Casualty insurance professional.This position is ideal for someone who wants to build a career, enjoys working with people, and takes pride in doing things the right way. We provide hands-on training and support, and offer a clear path for growth within a positive, team-oriented environment.Pay & Benefits$21/hour starting (60-day probation) Opportunity for early raises based on performance and merit After 60 days• 3 weeks PTO• 10 paid holidays• Health insurance• Simple IRA with 3% match• Bonus opportunities (including sales bonuses if licensed)Key Responsibilities• Serve as the first point of contact for clients in person and by phone• Answer and manage high-volume calls and direct appropriately• Schedule appointments and manage agent calendars• Maintain a clean, professional front desk environment• Process mail, scan documents, and assist with paperwork• Update and manage client information in agency systems (CRM)• Assist clients with basic service requests, payments, and policy support• Make cancellation and retention calls and help identify opportunities• Assist with marketing efforts including social media, outreach, and client communicationGrowth Opportunity• Training provided from day one• Growth into a licensed Property and Casualty insurance role• Increased earning potential with advancementAbout Us• Established agency serving Mid Michigan for over 30 years• Trusted by educators and local communities• Professional, supportive, and team first cultureWhat We’re Looking For• Strong communication and grammar skills• Organized, dependable, and detail oriented• Positive attitude and team mindset• Willingness to learn and growPreferred Qualifications (Not Required)• 1 to 3 years in customer service, administrative, or receptionist role• Experience in insurance or office environment• Comfortable with technology including Microsoft Office, email, and data entry systems• Ability to learn agency management software quicklyNo insurance experience required we will train the right person.Work Environment• Primarily based in Davison office, with occasional support in Flint• Flexible schedule within standard business hours• Key role in managing office communication and workflowWhat Success Looks Like• Professional and friendly client communication• Strong organization and reliability• Ability to learn quickly and take on increasing responsibilityApplySend resume to careers@markowenagency.comSubject Receptionist Application [Your Name]