Logistics Processing Clerk

Order Processing Clerk (Warehouse)Schedule: Monday through Friday, 7:00 AM – 3:30 PM, 100% onsiteLocation: Carson, CA 90745Pay Rate: $20.50 per hour, TTHPositions Available: 1Job SummaryThe Order Processing Clerk (CSR) supports daily warehouse and logistics operations by serving as the primary liaison between customers, internal teams, and transportation partners. This role manages order processing, shipment tracking, customer inquiries, and documentation for inbound and outbound freight. Working closely with warehouse operations, inventory control, and transportation teams, the coordinator ensures orders are processed accurately, timelines are met, and customers receive timely updates in a fast-paced 3PL distribution environment.Key ResponsibilitiesProcess client orders, receipts, and order confirmations accurately and timelyCommunicate professionally and promptly with customers and internal staff via phone, email, or written correspondenceMaintain data integrity within internal company systemsProvide departmental support functions for assigned client accountsUtilize facility information systems for order entry, inventory inquiries, and receipt processingComplete daily reports, worksheets, and client-specific spreadsheetsEnsure accurate order entry and release information to staff as requiredAnswer customer billing questions and assist with monthly billing activitiesRecord and track customer interactions, inquiries, complaints, and actions takenContact customers regarding order status, adjustments, or inquiriesTrack client activities and maintain accurate daily recordsPrepare shipping and operational documents, including Work Orders, Bills of Lading (BOLs and Master BOLs), Shipping Orders, Commercial Invoices, Packing Lists and Barcode LabelsMinimum Qualifications & Skills1+yrs. experience with order processing, billing, or logistics support in a warehouse environment.Strong attention to detail and organizational skillsAbility to manage multiple tasks in a fast-paced environmentProfessional communication skills (written and verbal)Proficient with computer systems and data entryAbility to work independently and collaboratively with a team