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Customer Service Representative
DSV - 225 Rathmell Rd - Responsibilities: Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling; Interact with management and warehouse personnel to establish service criteria and meet customer requirements; Follow up with customers and other departments to resolve invoice problems and discrepancies; Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling; Audit air bills for completeness and accuracy. Research and maintain filings of air bills
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