Dining Room Manager
HUMMMore Info435 Hudson Street, New York, NYFull Time Salary ($75k - $80k)Expires: May 1, 2026Apply NowSaveYour job failed to save at this time. Please try again later.Apply NowSave237 people viewedRequired Years Of Experience2 yearsJob DetailsPosition SummaryThe Dining Room Manager oversees daily dining room operations, ensuring a consistently high level of service and an exceptional guest experience. This role supports the team on the floor, upholds service standards, and fosters a strong, positive team culture.The Dining Room Manager maintains a visible, active presence during service, leading the team in real time while ensuring seamless coordination across all areas of the restaurant. This is a hands-on leadership role requiring a deep understanding of hospitality, with the ability to thrive in a fast-paced environment while balancing elevated service standards with operational efficiency.Reports to: General ManagerLeadership & Team DevelopmentLead, mentor, and develop a dining room team of 70+ employees, including servers, bartenders, hosts, and support staffFoster and maintain a culture of accountability, professionalism, and hospitality that reflects the company’s core valuesLead pre-service meetings for the team, setting clear expectations for each shiftSupport hiring process for dining room hourly employeesOversee training, and ongoing performance management to ensure consistency and growth across the teamMaintain a strong presence on the floor to support, guide, and motivate the teamLead by example, demonstrating professionalism, composure, and a solution-oriented mindsetContribute to a positive, inclusive, and high-performing work environmentFoster strong cross-functional collaboration between dining room and kitchen teamsService & Guest ExperienceOversee daily dining room operations, including opening and closing, ensuring smooth and efficient serviceMaintain a strong, visible presence on the floor, anticipating guest needs and resolving issues proactivelyAct as the primary point of escalation for service-related challengesSupport the kitchen with expediting during serviceEnsure seamless coordination between the dining room, bar, and kitchen teamsManage reservations and seating to optimize flow, covers, and guest satisfaction in a high-volume environmentUphold and refine service standards, ensuring alignment with company valuesMaintain expert knowledge of the menu, beverage program, and brand standardsEnsure all guest-facing areas meet the highest standards of cleanliness, organization, and compliance with health regulationsAlign staffing levels with business needs, making real-time adjustments as neededLead guest recovery efforts to ensure concerns are resolved and guests leave with a positive experienceQualifications2+ years of experience in a management role within a high-volume restaurant environmentProven ability to lead large teams (50+ staff) in a fast-paced settingStrong knowledge of service standards, food & beverage operations, and hospitality best practicesExcellent communication, organizational, and problem-solving skillsAbility to remain composed under pressure and make decisive, guest-focused decisionsFlexible schedule, including evenings, weekends, and holidaysAbility to manage confidential information with discretionHighly organized, adaptable, and able to perform in a fast-paced environmentStrong sense of accountability, urgency, and professionalismAbility to remain calm and composed under pressureFlexible schedule, including evenings, weekends, and holidaysAbility to stand and walk for extended periods (8+ hours), and to crouch, bend, and lift or move 25+ lbs, with or without reasonable accommodationCompensation DetailsCompensation: Salary ($75,000.00 - $80,000.00)Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness ProgramRequired SkillsLeadership SkillsTeam BuildingConflict ResolutionTime ManagementCustomer Service OrientationAdaptability to ChangeMentoring and CoachingStrategic PlanningAttention to DetailCrisis ManagementInterpersonal SkillsDecision Making SkillsMultitasking AbilityEmpathy Towards GuestsOperational PlanningRead moreOther jobs you might be interested inAwardFloor ManagerThe Russian Tea RoomFull Time Salary/Hourly ($70k)New York, NY Fine DiningSaveSponsoredFloor ManagerRubirosa RistoranteFull/Part Time Hourly ($25.00 - $30.00)New York, NY Casual DiningSavePosted todayFloor ManagerGrand BanksSeasonal Salary ($75k - $85k)CrewNew York, NY Casual DiningSavePosted 1 day agoFloor ManagerMission Ceviche - Union SquareFull Time Salary ($75k - $85k)Mission CevicheNew York, NY Upscale CasualSavePosted todayFloor Managerabc kitchensFull Time Salary ($70k)Restaurants by Jean-GeorgesNew York, NY Fine DiningSavePosted todayMaitre D ManagerHotel ChelseaFull Time Salary ($70k - 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