Inbound Customer Service

Job Description We are looking for people who enjoy helping other people. This position is the first point of contact for inbound customer calls regarding their 401K accounts. This is full-time position with a work schedule between the hours of 7am and 6:30 pm. Schedules are Mon-Fri. Pay is $18 per hour for English speakers and $19.50 for bilingual English / Spanish speakers.Responsibilities:Answer incoming callsIdentify concernsResolve issues or transfer to appropriate departmentDocument each callFollow up as neededWorking hours: 7:00 AM - 6:30 PM (Various Shifts Available)Skills:Good organizational skillsPrevious experience working on phonesPrevious financial experienceEducation:No Degree RequiredExperience:0-1 yearsQualifications:1 + years of experience in a customer facing role like call center, customer support, account management etc.Intermediate computer skillsAbility to communicate in English (written and verbal)If you are interested-- please apply and we will reach out to learn more about you.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).Company DescriptionWe believe that a job should offer more than a paycheck—it should provide clarity, confidence, and hope. Spherion is a national recruiting powerhouse powered by independent, local owners who are personally invested in your success. Whether you're looking for your next big break or a flexible way to work, we have the local expertise and global reach to get you there.Company DescriptionWe believe that a job should offer more than a paycheck—it should provide clarity, confidence, and hope. Spherion is a national recruiting powerhouse powered by independent, local owners who are personally invested in your success. Whether you're looking for your next big break or a flexible way to work, we have the local expertise and global reach to get you there.