Community Programs Administrator

SummaryThe Community Programs Administrator is responsible for the day-to-day operations, programming, staffing, planning, budgeting, member experience, and safety of SourcePoint community programs, both onsite and at off-site locations. The community programs administrator oversees the following:Fitness & WellnessArts & EducationCommunity EngagementCustomer ServiceFLSA: Full-time salary (exempt) positionPay: Starting $70,000Benefits: health insurance, dental insurance, vision insurance, retirement savings plan (even if you do not contribute), and generous paid time off.Essential Job FunctionsManagement & OversightResponsible for the daily operations of community programs, including on-and off-site programming, staff & contracted instructor oversight, program spaces, and equipment.Lead goal setting, program planning, and budget management of the areas outlined above.Ensure program success by providing a safe, meaningful, and engaging experience for members.Provides direct supervision, leadership, and evaluation to the staff of the areas outlined above.Ensures adequate staff coverage of all planned activities and operating hours.Fosters a positive, collaborative culture within community programs and SourcePoint.Utilize CRM software to track participation, gather member data, and report on program success.Communication & CollaborationSupport and further the leadership’s vision for community programs and SourcePointBuild cooperative relationships between the program’s staff and other departments.Maintains professional communication with staff, center members, funders and potential funders, grantees, contractors, vendors, and the public.Communicates and coordinates matters with and between management and staff.Responsible for staffing committees, task forces, and groups that may be formed to study an issue, manage an event, or generally improve the centerDevelop, improve, and maintain departmental policies and procedures while ensuring staff are adequately trained.Actively engage and participate in leadership meetings and initiatives.Planning and EvaluationPlans and acts strategically, takes initiative, and works independently with sound judgment.Keeps the supervisor aware of important issues and concerns.Conducts research and provides recommendations to the supervisor.Develops and manages the community programs budget; monitors and approves all expenditures in accordance with the approved budget.Develops, tracks, and reports on key performance indicators and quality measures for community programs.Education & ExperienceBachelor’s degree in nonprofit management, education, public health, human services, or a related field required.Minimum of five years of supervisory and program management experienceDemonstrated experience working collaboratively with a diverse group of partners, including fellow staff members, community organizations, caregivers, volunteers, clients, and human services professionals.Demonstrated experience in managing a broad range of programming.Required Skills & AbilitiesFunctions as Person in Charge per the schedule.Demonstrated knowledge of issues that impact older adults.Excellent leadership skills and problem-solving abilities; must be able to think critically and creatively to solve problems under pressure.Comprehensive understanding of excellent customer service.Excellent written and oral communication skills. Proficient in MS Office, literate.Strong organizational and administrative skills.Ability to meet deadlines and successfully handle multiple tasks.Ability to be creative and deal with ambiguity and change on a routine basis.Ability to promote a positive work culture throughout the organization.Essential Physical Requirements & Working ConditionsAbility to lift 20 lbs. regularly without assistance.Ability to drive to and from meetings, events, etc., as assigned.Ability to work evenings and weekends, when necessary.OtherIn any organization, particularly a small one, it is necessary to assume new responsibilities to ensure a smooth continuity of operations. It is expected that other organizational needs will emerge and be assigned to the Community Programs Administrator.