Customer Service Representative (Teller) - Marquette (Part-Time, Flexible)

We are a community bank that has been established since 1887. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values. Customer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the bank’s policies, and deposit products and procedures. They are the frontline of the bank and play a fundamental role in achieving customer satisfaction. This position will work primarily from our McClellan branch.Position FlexibilityThere is some flexibility in start and end times, along with days of the week to be worked. Ideal applicant can work between 24-28 hours per week. Flexibility to work hours between 8:30am- 5:30pm Monday-Friday and 8:30am- 12:30pm Saturday. May require working at other offices in the Marquette region on occasion.Primary ResponsibilitiesProvides excellent customer service in a friendly and professional mannerPerforms routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transactionPerforms all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer informationPerforms account maintenance on existing deposit accounts, as well as opening new accounts upon customer requestMaintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessaryPerform other projects and initiatives, as required, contributing to the continued improvement of overall company performanceHas the authority and discretion to resolve complex customer issuesAdheres to Range Bank policies and proceduresUpholds the highest level of confidentiality and cyber security awareness Minimum RequirementsHigh School DiplomaOne year customer service or cash-handling experienceProficient computer skillsAbility to identify and resolve/escalate issuesExceptional customer service and communication skillsStrong attention to detailPreferred QualificationsPrior financial services industry experienceSome college education or a degree in a related fieldPart-Time Benefits include:Paid time off Volunteer time off (1 day per year)Paid holidays (9.5 days per year)Telehealth with $0 copayFlexible Spending Account OptionVisionDental401(k) retirement plan with up to 6% match (after 1 year)Life insurance (paid 100% by company)Voluntary life insuranceEmployee Assistance ProgramEmployee Stock Purchase Plan