Director, Information Technology Services (Chief Information Security Officer)

Salary: $68,905.00 - $102,318.00 AnnuallyLocation : BeevilleJob Type: ProfessionalDivision: Information Technology ServicesDepartment: Information Technology ServiceOpening Date: 04/14/2026Closing Date: 5/8/2026 11:59 PM CentralFLSA: ExemptEssential FunctionsThe Director of Information Technology Services (Chief Information Security Officer) provides senior-level administrative leadership, strategic coordination, and operational oversight for all institutional technology services at Coastal Bend College. The position ensures that all technology investments, contracts, systems, and services are appropriately scaled, fiscally responsible, fully implemented, and aligned with institutional priorities.Job Duties and ResponsibilitiesThis role is responsible for developing and executing a comprehensive IT strategic plan and formal IT operations management framework, including performance-based service delivery, contract governance, cybersecurity oversight, and project implementation standards. The Director works in close coordination with executive leadership to ensure technology supports institutional effectiveness, student success, and operational efficiency.Provide administrative leadership and oversight of IT Services, including infrastructure, cybersecurity, enterprise systems, institutional databases, and user support.Ensure all IT operations are guided by formal strategic planning, operational KPIs, and continuous improvement practicesLead institutional efforts to align technology investments with enrollment, instruction, student services, and administrative priorities.Develop, implement, and maintain a multi-year IT Strategic Plan and Enterprise Data Governance Framework aligned with the College's strategic priorities and institutional effectiveness framework.Establish a formal IT Operations Management Model, including defined service levels, performance metrics, and continuous improvement cycles.Present regular updates to executive leadership on IT performance, risks, and strategic initiatives.Lead all IT-related contract review, evaluation, and lifecycle management to ensure:Appropriate scale and right-sizing of licenses, services, and infrastructureAlignment with institutional need and capacityFiscal responsibility and cost containmentConduct routine contract audits and utilization reviews to prevent over-purchasing, underutilization, or redundant systems.Collaborate with Business Services to ensure all contracts meet procurement, legal, and compliance standards.Enforce a mandatory project charter model for all new IT systems, purchases, and initiatives, including:Defined scope, objectives, and success metricsImplementation timelines and responsible partiesPost-implementation evaluation and adoption metricsEnsure all purchased systems are fully implemented, operationalized, and evaluated for effectiveness.Eliminate the practice of unused or partially implemented technology solutions.Establish and monitor Key Performance Indicators (KPIs) for:Work order completion timesSystem uptime and reliabilityCustomer satisfactionResolution effectivenessDatabase performance, integrity, and availabilityServe as the College's Chief Information Security Officer (CISO), responsible for:Institutional cybersecurity strategyRisk assessment and mitigationCompliance with federal, state, and regulatory standardsImplement proactive security measures including monitoring, testing, and incident response planning.Oversee all enterprise systems including network infrastructure, cloud services, telecommunications, instructional technologies, and all institutional databases.Serve as the College's Database Administrator, responsible for:Database architecture, maintenance, performance tuning, and optimizationData integrity, validation, and quality control across systemsBackup, recovery, redundancy, and disaster recovery planning for all databasesDatabase security, access controls, and audit complianceIntegration between systems to ensure accurate and reliable data flowOversight of data storage, retention, and lifecycle managementEnsure scalability, reliability, and integration across all campus locations and instructional modalities.Develop and manage the IT budget with a focus on:Cost optimizationStrategic investmentElimination of waste and redundancySupervise, evaluate, and develop IT staff to ensure high performance and accountability.Align staffing structures with operational needs and strategic priorities.Establish clear expectations, performance standards, and professional development plans. Coordinate technology training programs for faculty, staff, and students.Ensure effective use and adoption of institutional technologies.Develop and maintain IT policies, procedures, and documentation aligned with best practices and regulatory requirements.Ensure compliance with FERPA, HIPAA, cybersecurity standards, and applicable laws.QualificationsMinimum Qualifications:Bachelor's degree in Information Systems, Computer Science, or related field Minimum five (5) years of progressively responsible IT leadership experience Demonstrated experience in: Strategic planning Contract and vendor management IT operations management Project governance and implementationKnowledge and Abilities:Knowledge of:IT governance frameworks and strategic planning modelsContract negotiation, licensing models, and vendor managementCybersecurity standards and risk mitigation practicesEnterprise systems, cloud infrastructure, and integrationsAbility to:Lead complex organizational and technological initiativesEvaluate and scale technology solutions to institutional needImplement performance-driven operational modelsManage budgets and eliminate inefficienciesEnsure full lifecycle implementation of IT systemsPreferred Qualifications:Master's degree in a related fieldExperience in higher education technology leadershipDemonstrated success in: Large-scale system implementationCost reduction and contract optimizationKPI-driven IT operationsSupplemental InformationOther Duties:Other duties as assigned.Travel Requirements:Must be able to travel to all sites.Environment:Works in a high stress, fast paced, and demanding environment. The job involves working with software, hardware at times, administration, students, student services personnel, and the department of IT. The position also involves working with outside sources (companies, vendors).Our college provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information.A position at CBC includes attractive paid vacation, sick and personal time, and employer-paid health insurance (for employee) through BCBS, among many other great, cost-effective PPO benefit options and retirement plans.01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Yes, I understand and agreeNo, I do not agree02 Do you have at least five (5) years of progressively responsible IT leadership experience? YesNo03 Which statement below best describes the highest level of education you have completed? High school graduate, diploma or the equivalent (GED)Associate degreeBachelor's degreeMaster's degreeDoctorate degreeN/A04 Do you have a Bachelor's degree or higher in Information Systems, Computer Science, or a related field? YesNo05 Do you have demonstrated experience in strategic planning, contract and vendor management, IT Operations management, and project governance and implementation? YesNoRequired Question