Operations Support Specialist
Job Title: Operations Support SpecialistEmployment Type: On-Site | Hourly | Non-ExemptOverview:Servi-Tek is looking for an Operations Support Specialist to support our field operations team. This role focuses on workforce compliance, employee support, and timekeeping systems across janitorial sites. You will conduct field visits, assist with workforce tools, support safety and compliance initiatives, and help ensure smooth day-to-day operations.Key Responsibilities:Conduct weekly safety trainings for employeesConduct field visits to support workforce operations and ensure timekeeping and compliance standardsSupport employees with timekeeping systems (EPAY/iSolved), device setup, and troubleshootingSupport the Scalefusion application and troubleshoot device issuesEnsure compliance materials (Labor Law postings, SDS) are properly maintained across sitesHelp inspect janitor rooms for updated job cards and safety standardsAttend and participate in weekly team meetingsMaintain 100% compliance in Servi-Trak, training logs, and inspection checklistsQualifications:Experience in a janitorial environment preferred2-3 years of experience in employee training and legal complianceComfortable using Apple devices (iPads, Pages, Numbers, etc.)Strong communication skills and the ability to work with all levels of staffHighly organized with excellent attention to detailAble to work independently and conduct daily field visitsHigh School Diploma or equivalentCollege degree preferredValid driver’s license and proof of insuranceWork Schedule & SetupSplit Shift (Monday–Friday):• 10:00 AM – 2:00 PM• 5:00 PM – 9:00 PMSaturdays: Required at least once per month (a few hours).Work Setup: On-site, traveling daily to multiple job sites across Honolulu, Pearl City, and Waikiki to train employees on timekeeping requirements.Compensation & BenefitsAuto Allowance: $750/monthParking Allowance: $65/monthEquipment & Training: ProvidedSick Leave: 40 hours/year (accrued)Holiday Pay: Thanksgiving, Christmas, and New Year’s Day