Front Desk Receptionist
Are you looking to find a new career in a fast-paced and fun environment, working in healthcare with some amazing patients and team members? Maybe you’re already in the field and want to advance your career in eyecare providing an unmatched eyecare experience with a team on the forefront of advanced techniques and technology? If so, we want you! Come work with one of Southlake’s best eye care teams! Established multi-site practice and optical dispensary, specializing in eye health care for all ages, has an immediate opportunity to join our Sales Team! We are seeking responsible individuals to be a part of our Front Desk Receptionist team as a Patient Care Coordinator. This is a unique opportunity to provide unmatched patient care in a retail environment.
Be a Part of an Amazing Team Culture! 5 Reasons you should Join Our Team:
People First Culture
Team Focused Environment
Passion to be Industry Leading & Innovative
Our Team Members Feel Valued and Recognized
Growth Opportunities from within
The right candidate will:
- Be motivated to provide exceptional customer service to every patient
- Have the ability to generate sales through developing relationships with customers
- Be sales focused with an outgoing personality and positive energy
- Be team oriented & solution focused
- Be confident and friendly
- Be excited to multitask in a lively, fast-paced environment
- Be comfortable with computers and learning new technologies
- Be adaptable to change
- Be dependable and punctual
- Be patient and kind as you will work with people from all walks of life
- Bilingual (especially Spanish speaking) is preferred but not required
Sales or Quality Customer Service experience is given preference.
Responsibilities
- Assist patients in scheduling annual eye exams
- Confirm patient appointments
- Greet patients with a welcoming greeting and smile when they enter the office
- Help patients check in for their appointments and complete initial documentation
- Recall patients when they are due for their next exam
-Verify medical and vision insurance prior to patients' appointments
Experience
- Experience in scheduling appointments/front desk/insurance verification, particularly in an optical setting, is preferred, but not required. We are willing to train the right person!
- Exceptional phone skills
- Friendly and personable
- Strong multi-tasker who enjoys staying busy
Job Types: Full-time:
401(k)
401(k) matching
Bereavement leave
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person