Supervisor, Ocean Export

DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Itasca, N Arlington Heights Rd Itasca, ILDivision: Air & SeaJob Posting Title: Supervisor, Ocean ExportTime Type: Full TimeSummaryThe Ocean Export Supervisor is responsible for overseeing the day-to-day operations of the Ocean export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.Duties and ResponsibilitiesSupervise and coordinate the activities of a team of Ocean export coordinators to ensure smooth and efficient operationsMonitor and manage the flow of export shipments to ensure compliance with customer requirements and company policiesCommunicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipmentsResolve issues related to shipments, such as delays, damages, or customs clearance problemsEnsure that all documentation is accurate and complete, including, commercial invoices, and other export documentsProvide excellent customer service and ensure that customer expectations are met or exceededEnsure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulationsParticipate in the development and implementation of process improvements to increase efficiency and quality of serviceEducational background / Work experienceA bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.Skills & CompetenciesStrong knowledge of ocean export operations, documentation, and regulationsExcellent communication skills, both verbal and writtenStrong problem-solving and analytical skillsAbility to work under pressure and meet deadlinesStrong attention to detail and accuracyProficiency in Microsoft Office (Excel, Word, and Outlook)Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferredFunction / Market & Industry Knowledge / Business Acumen / ProcessesSupervisory Responsibilities (if any)This position is responsible for supervising a team of ocean export coordinators, including hiring, training, and performance management.Preferred QualificationsA master's degree in transportation, logistics, international business, or a related fieldProfessional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)Experience in project management or process improvement initiativesFamiliarity with industry-specific software and tools, such as CargoWise or CargospotLanguage skillsFluent in English (oral and written)Computer LiteracyProficiency in Microsoft Office (Excel, Word, and Outlook) is required.Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.For this position, the expected base pay range is $64,000 - $86,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.DSV - Global transport and logisticsWorking at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.Start here. Go anywhereVisit dsv.com and follow us on LinkedIn and Facebook.open/closePrint Share on Twitter Share on LinkedIn Send by emailSupervisor, Ocean Export