General Manager in Training

Company Description On Time Experts is a leading residential Heating, Air Conditioning, and Plumbing company serving the Dallas-Fort Worth metro area. Known as an “Employer of Choice” in the DFW market and for providing exceptional customer service, the company operates 24/7 without charging overtime fees. Our team provides a wide range of services, including indoor air quality solutions, duct cleaning, and energy-efficient products. All technicians and plumbers undergo comprehensive background checks, drug testing, and rigorous training before serving customers. We also offer flexible financing, warranties, and maintenance programs to meet every customer’s needs. Role Description This is a full-time, on-site role for a General Manager in Training located in the Dallas-Fort Worth Metroplex. A high-potential candidate could expect to be placed as a General Manager in as few as 6 months due to local market expansion, a relocation opportunity within The Fix-It Group, or as a succession plan for the current GM.The General Manager in Training will work closely with the current GM and share responsibility in leading daily operations, coaching and developing team members, ensuring high standards of customer service, and managing business performance to achieve company goals. Additional responsibilities include monitoring key performance metrics, implementing company policies, managing resources effectively, and identifying opportunities for process improvement and growth. Qualifications Leadership and team management skills, including the ability to motivate and develop employeesProficiency in operational planning, resource allocation, and performance trackingStrong customer service abilities and a commitment to delivering exceptional experiencesExperience in the residential services industry, such as HVAC, plumbing, or related fields, is a plus; big-box/multi-unit retail leadership is also a strong considerationExcellent communication, problem-solving, and decision-making skillsAbility to adapt and remain flexible in a fast-paced, dynamic environmentBachelor’s degree in Business Administration, Management, or a related field is preferred but not requiredWillingness to undergo training and development to transition into a General Manager position