Account Management Representative

Overview In this role you will serve as the primary contact for assigned client accounts, ensuring responsive service and high customer satisfaction. You will track account activity, renewals, and follow-up items, coordinating with internal teams to meet client needs. You will prepare updates, reports, and documentation to keep stakeholders informed. This position supports account management across the customer lifecycle, helping to preserve strong relationships and drive renewal outcomes. You will work in a collaborative environment focused on delivering reliable service and value to clients. ResponsibilitiesServe as the point of contact for assigned client accountsRespond to customer requests and resolve service issuesTrack account activity, renewals, and follow-up itemsCoordinate with internal departments to meet client needsPrepare account updates, reports, and documentation