Dining Room Host and Cleaner

Dining Room Host and Cleaner at Chick-fil-A Wilson As a Dining Room Host and Cleaner at Chick-fil-A Wilson, you will be the face of hospitality in our dining area. Your primary responsibility will be to ensure our guests have an exceptional dining experience by maintaining a clean, welcoming, and friendly environment. Your role will involve greeting guests, assisting with their needs, and ensuring the dining area remains spotless throughout the day. Position: Dining Room Host and Cleaner Hours: 9:00 AM - 11:00 PM (Full-time and Part-Time available) Reports To: Operations Manager Key Responsibilities: Guest Interaction: • Warmly greet guests upon arrival and ensure they feel welcomed. • Assist guests with seating, answering questions, and providing menu guidance. • Check on guests periodically to ensure their needs are met and they have a pleasant experience. Cleaning and Maintenance: • Maintain cleanliness of the dining area, including tables, chairs, floors, and restrooms. • Ensure trash is regularly emptied, and areas are sanitized according to Chick-fil-A standards. • Perform routine checks to ensure cleanliness and address any issues promptly. Team Collaboration: • Work closely with kitchen and front-of-house staff to ensure smooth service flow. • Assist with restocking supplies and informing management of any inventory needs. • Support team members in maintaining a positive and efficient work environment. Safety and Compliance: • Adhere to all health and safety regulations to ensure a safe dining environment for guests and staff. • Follow Chick-fil-A policies and procedures regarding cleanliness and guest service. Qualifications: • Customer Service Skills: Strong interpersonal skills with a friendly and approachable demeanor. • Attention to Detail: Ability to maintain high standards of cleanliness and organization. • Team Player: Ability to work well in a team-oriented environment. • Time Management: Efficient and capable of handling multiple tasks during busy periods. • Physical Stamina: Capability to stand for extended periods and perform physically demanding tasks such as lifting and bending (capable of lifting 50 lbs and stand for about 8-10 hours daily) Benefits: • Competitive pay • Employee meal discounts • Opportunities for career growth and advancement • Positive and supportive work environment Work schedule: Holidays Day shift Night shift Weekend availability Benefits: Referral program Employee discount Paid training