Director, Client Solutions Engineer – Fiserv for Platforms
Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleDirector, Client Solutions Engineer – Fiserv for PlatformsDirector, Client Solutions Engineer – Fiserv for PlatformsWhat does a successful Director, Client Solutions Engineer do at Fiserv?As a Client Solutions Engineer for Fiserv for Platforms, you are a product and technical lead who partners with Sales to win complex platform, marketplace, PayFac, and ISV opportunities. You own solution positioning from first technical discovery through hand-off to integration teams—shaping architecture, validating feasibility, and driving confidence to close.You combine deep payments and platform expertise with strong commercial instincts, helping platform clients understand how Fiserv enables growth, monetization, and scale, not just how the technology works. This role is for someone who thrives in highstakes sales cycles and takes accountability for revenue outcomes.What You Will DoAct as a senior technical client-facing leader for Fiserv for Platforms, owning solution design and technical confidence through closePartner directly with Sales to qualify opportunities, shape deal strategy, and accelerate sales cyclesLead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraintsTranslate client needs into compelling, outcomeoriented solution narratives across onboarding, payins, funds flow, payouts, and embedded financeDesign and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viabilityIdentify and address technical, operational, and regulatory risks early to unblock deals and reduce latestage frictionDifferentiate Fiserv versus competitors by clearly articulating tradeoffs, scalability, and timetomarket advantagesInfluence pricing and commercial discussions by aligning solution scope, effort, and value deliveredCollaborate with Product and Engineering to validate roadmap alignment and secure dealcritical commitments when requiredSupport contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptionsProvide structured feedback to Product on market gaps and emerging platform needs based on active deal conversationsWhat You Will Need To Have8+ years of experience in clientfacing technical sales, solutions engineering, or presales roles for enterprise technology platformsProven track record of supporting and closing complex, multistakeholder deals5+ years of experience with APIdriven platforms, integrations, and modern SaaS architectures5+ years of experience in payments, acquiring, PayFacs, marketplaces, or embedded financial servicesStrong understanding of platform economics, fund flows, onboarding/KYC/KYB models, settlements, and payoutsAbility to translate technical concepts into business value and commercial outcomesExperience partnering with Sales teams in quotacarrying or revenuealigned environmentsBachelor’s degree in computer science, engineering, or equivalent practical experienceWhat Would Be Great To HaveExperience selling platform or embedded payments solutions at companies like Stripe, Adyen, and PayoneerDirect ownership of technical workstreams in $1M+ enterprise dealsFamiliarity with marketplace and PayFac regulatory frameworks and card network requirementsExperience influencing deal pricing, scope tradeoffs, and implementation modelsComfort presenting to executives, including CTOs, CPOs, and Heads of PaymentsAbility to operate with ambiguity and move fast in competitive, highgrowth environmentsSalary Range$136,000.00 - $225,600.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Thank You For Considering Employment With Fiserv. PleaseApply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our Commitment To Equal OpportunityFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note To AgenciesFiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. 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