Service Advisor

Service Advisor/ConsultantBedard Bros Auto Sales is seeking a knowledgeable and experienced Service Advisor/Consultant to join our team in Cheshire, Massachusetts. The ideal candidate will be a customer service superstar with a passion for the automotive industry. This is a full-time role, and our Service Advisor/Consultant will receive a base salary starting at $15 per hour, paid weekly. Commission for achieving sales targets.Responsibilities:Greet customers warmly and explain services in a friendly mannerDiagnose customer needs and build customer relationshipsAccurately complete the service write up and appropriately document customer repair authorizationPresent customers their vehicles service needs and discuss all shop repair and maintenance optionsProvide estimates associated with customer requested servicesFollow up with customers on repair and maintenance progressRecord completed service and other sales transactionsResolve customer complaints as neededDevelop and maintain strong customer relationshipsRequirements:High school diploma or equivalentPrevious experience in a service-oriented industryKnowledge of the automotive industryAbility to establish credibility with customers and techniciansAbility to multi-task and manage time effectivelyA passion for customer serviceProblem solving skillsSuperior organizational and communication skillsEEOC Statement: Bedard Bros Auto Sales is an Equal Opportunity Employer (EOE). We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status and will not discriminate against applicants or employees on the basis of any protected characteristics.