Leander 02 (Ronald Reagan Blvd) - eStore In-Store Shopper - Part time

ResponsibilitiesJob Summary: As an eStore In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders.Key Responsibilities & Essential Functions:Customer Service:Selects merchandise from sales floor to complete customer online ordersSorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areasUses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customersMakes decisions on customers¿ behalf if requested item is unavailableProvides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as neededReturns extra / unwanted products to their proper in-store locationCommunicates continuously with department Managers and Partners to locate productMinimizes shrink through careful handling of productFollows Standard Operating Procedures (SOPs); achieves productivity standardsPerforms eStore Curbie duties, as neededSanitation / Stocking / Food Safety:Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitationGathers baskets and picks up trash inside and outside eStore as neededMaintains / stocks bag areasOrganizes carts / maintains cleanliness within the eStoreMaintains standards for safety and sanitationThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:Age Requirement:* 16+Work Experience:* 3+ months of experience as a Curbie or related experience - Required* Experience in personal shopping a plus - PreferredKnowledge/Skills/Abilities:Strong customer service skills - RequiredStrong communication skills - RequiredAbility to make effective decisions on behalf of the customer with limited information - RequiredAbility to prioritize and handle cross-functional tasks - RequiredAbility to work a flexible schedule - RequiredEducation:* HS Diploma or GED or equivalent - PreferredLicenses/Certifications:* Completion of all required training upon hire (e.g., Alcohol Seller's Training) - RequiredPhysical Demands & Working Conditions:Perform in a fast-paced work environment which requires detailed work and precisionWork with Customers and stay attentive to their needsWork a flexible schedule, based on business needsWork in varying conditions; work while exposed to hot, wet, and/or cold conditionsConstantly walk, reach at waist, graspFrequently reach at knees, push / pull with armsOccasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movementsDemonstrate the ability to lift 55 lbs, and manage in excess of 55 lbsUse a manual pallet jack multiple times per dayWhile there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 2/1/2024