Senior Claims Advocate

Leavitt Great West Insurance Services | Helena, Billings, or Bozeman, MTLeavitt Great West Insurance Services, an agency affiliate of Leavitt Group, is seeking a Senior Claims Advocate to lead and elevate the claims experience for our commercial clients.This high-impact, leadership role will focus on handling claims in a proactive, strategic, and client-centered process while driving faster action, stronger outcomes, and executive-level visibility. You will serve as a trusted advisor during critical moments, ensuring clarity, confidence, and coordination across clients, carriers, and internal teams.Leavitt Group is a nationally recognized and privately held brokerage, meaning this role will have access to broad market relationships, deep expertise, and resources that allow you to deliver stronger outcomes while maintaining the local, relationship-first approach our clients value.What You’ll DoLead claims advocacy for commercial clients from intake through resolutionDrive strategy, escalation, and communication on complex and high-value claimsPartner with carriers, TPAs, and vendors to ensure timely, best-practice handlingServe as the primary claims advocate to clients delivering clear, confident guidanceProvide executive-level reporting, claims insights, and loss trend analysisStrengthen workflows, service standards, and continuous improvement effortsSupport producers and service teams to enhance retention and client experienceDevelop and deliver claims education for clients and internal teamsWhat You Bring5+ years of commercial claims, brokerage, or TPA experienceStrong multi-line claims expertise (WC, Auto, GL, Property)Proven ability to lead client communication in high-pressure situationsStrategic thinking with strong organization and follow-throughSkilled collaborator with carriers, adjusters, and internal stakeholdersProficiency in Microsoft Office and agency systemsMontana insurance license (or ability to obtain)Why Join Leavitt Great WestBuild and shape a best-in-class claims advocacy functionBe part of a relationship-driven, community-rooted agency backed by national strengthMake a meaningful impact during the most critical moments for clientsAccess ongoing training, leadership development, and career growthCompensation & BenefitsSalary: $70,000–$95,000 DOE + performance incentivesComprehensive benefits: medical, dental, vision, retirement, PTOHybrid flexibility with ~10% travelCompensation Range: $70K - $95K