KÜHL Retail Assistant Manager *NEW STORE OPENING*
KÜHL® Assistant Manager
This role requires opening, closing and weekend availability. Candidates that are not able to work 40hrs/week with the above availability will not be considered.
KÜHL® is an independent, product driven company with a desire for a life full of adventure and exploration. We provide high quality, luxurious garments suitable for all types of outdoor activity.
The KÜHL® Assistant Manager embodies an entrepreneurial mindset; collaborating on operations, merchandise product lines, inventory planning, training and development, and sales strategies, the ASM ensures the health and success of the business and creates an inspirational customer environment. The ASM is responsible for ensuring a compelling and innovative customer experience that reflects the brand image of KÜHL® by assessing customer feedback, addressing concerns, and developing action plans.
At KÜHL®, the ASM models and can clearly articulate the KÜHL® vision and strategy to store teams in a way that engages, motivates, and inspires a customer-centric culture.
RESPONSIBILITIES:
Create and implement plans to drive KPIs to maximize profitability
Build the connection between customer and brand by providing superior service and adapting brand stories to the retail setting
Execute brand appropriate merchandising strategies to maximize sales
Drive brand loyalty by empowering team to create an outstanding customer experience
Collaborate with Retail Community Manager and GM to execute brand marketing and in-store event strategies to increase brand awareness and profitability
Execute brand marketing and in-store event strategies to increase brand awareness and profitability
Implement store operations and processes consistently
Plan and lead talent attraction and retention efforts (recruitment, training, development, coaching, etc.) to maximize employee engagement, and ensure top talent for all store positions
Identify and monitor merchandise level and flow based upon opportunities and strengths
Monitor back of house operations and processes to ensure efficiency and minimize shrink
Collaborate with General Manager on store’s sales, payroll and operating budgets
Daily opening and closing procedures, cash handling and loss prevention management
Assure timely resolution to employee concerns and customer disputes
Arrive on time and with a positive attitude each shift. Maintain respect for your peers, leadership team and customers.
QUALIFICATIONS:
Results driven – Inspires and motivates to exceed goals
Knowledge of retail store systems
Passion for the outdoors a plus
Possesses a strong visual merchandising sense; knows the power of styling to drive customer satisfaction
Leadership knowledge, skills & abilities:
Strong character/ethical core – knows what is right and acts accordingly
Ability to establish & maintain effective relationships with employees and customers
Skilled problem-solver – Applies rigorous logic & methods to solve ambiguous problems
Effectively prioritizes and provides focus for self and team, with appropriate attention to detail
Effective Communicator (verbal and written) – Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
Leads through coaching and motivation. Can build a winning team filled to achieve the same end-goal. Sets a compelling vision and manage successes and failings along the journey in a highly collaborative fashion
Experience/Physical Requirements:
3 years retail management experience
Strong emphasis in customer service industry or field leadership
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and Holidays
Ability to travel as required
Ability to lift and carry 40lbs
Ability to maneuver around sales floor, back room and office areas as well as work around cleaning chemicals
Benefits:
Health, vision and dental insurance benefits start on the first of the month following 30 days of employment - Health 100% paid for by KÜHL®
401k with matching
Competitive compensation plus bonus incentive
Paid time off starts after 6 months of employment
Paid Holidays
Flexible Schedule
Employee discounts on KÜHL products plus friends & family discounts
An equal opportunity employer, KÜHL® does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation or marital status. KÜHL® only hires individuals authorized for employment in the United States.
Job Type: Full-time
Pay: $24.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Shift:
8 hour shift
Application Question(s):
Are you able to work the required 40hrs/week and opening, closing and weekend shifts?
Ability to Commute:
Boulder, CO 80302 (Required)
Work Location: In person