Logistics Freight Forwarding Sales Associate

Why join Samsung SDS?Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world.To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com.ResponsibilitiesThe Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS).New Customer Acquisition & Business DevelopmentIdentify and engage potential clients through cold calls, sales tools, and market research.Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D).Actively participate in bid processes and follow up on opportunities.Explore upselling and cross-selling opportunities within new and existing accounts.Sales Execution & Revenue GenerationManage the full sales cycle from lead generation to contract closure.Achieve assigned sales and profitability targets.Track pipeline and follow up on potential opportunities using CRM or sales tools.Pricing & Contract CoordinationCollaborate with the Pricing team to source competitive freight rates and structure profitable proposals.Work with the Legal team to review and finalize contracts.Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals.Operational & Issue ManagementServe as the primary contact for customers, ensuring smooth service delivery.Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity.Financial & Risk OversightMonitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues.Customer Relationship ManagementBuild and maintain strong client relationships, providing updates, service information, and industry insights.Ensure customer satisfaction by proactively addressing potential issues.Cross-functional CollaborationWork with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.Coordinate internal resources to support account growth and service quality.Reporting & CommunicationProvide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.Share insights on market trends, competitor activities, and potential opportunities.RequirementsHigh School diploma required; Bachelor's in Business, Marketing, Logistics, Supply Chain, or related field preferred1–3 years of experience preferred; 3+ years highly desirable in logistics, 3PL, or sales rolesProven sales experience in logistics, freight forwarding, or related industriesExperience with consulting-based logistics proposals a plusBackground in W&D operations: FTL, LTL, warehouse transportation, and fulfillment services highly preferredExperience in ocean/air freight forwarding preferredProactive, positive attitude with strong relationship-building and business development skillsUnderstanding of logistics operations, pricing, and financial basics (AR/AP)Excellent communication, presentation, and problem-solving skillsStrong organizational skills and ability to manage multiple prioritiesSelf-motivated, enthusiastic, and team playerProficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)Willingness to travel up to 30% in the U.S.Work Location: Plano, TX or Duluth, GA (Onsite)BenefitsWe believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well-being, career growth, and life outside of work.Comprehensive Health CoverageTop-tier medical, dental, vision, and prescription plans to keep you and your family covered.401(k) with Company MatchInvest in your future with our competitive retirement savings plan—and we'll match your contributions.Flexible Spending Accounts (FSAs)Set aside pre-tax dollars for healthcare or dependent care expenses.Paid Time Off & HolidaysGenerous PTO plus company-paid holidays to recharge and unplug.Family/Medical/Bereavement/Parental LeavePaid leave to support you during hardships or life's biggest moments.Life & Disability InsurancePeace of mind with company-paid life, short-term, and long-term disability coverage.Employee DiscountsEnjoy exclusive deals on products and services with global Samsung Brand Power.Wellness ProgramsFrom fitness incentives to mental health support, we've got your well-being covered.Learning & DevelopmentAccess training, tools, and resources to grow your skills and career.Service AwardsWe celebrate your dedication! Receive special recognition and rewards for your years of service and commitment to the company.Subsidized Lunch SupportEnjoy your meal with a support....and more!Additional perks and programs designed to support you, at work and beyond.Samsung SDS America supports your professional development and growth in your future career.Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. This Sales position is under *Sales bonus policy. *Sales bonus quarterly based on operating profit and sales revenue achievement rate based on KPI/ Revenue Target.Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.Follow Us· Samsung SDS Logistics (https://www.samsungsds.com/en/logistics/logistics.html)· YouTube (https://www.youtube.com/@samsungsdsglobal)· Cello Square (https://cello-square.com/en/index.do)· LinkedIn (https://www.linkedin.com/company/samsung-sds-america/)· X (Twitter) (https://x.com/SamsungSDSA)