Leasing Consultant
Role and Responsibilities
This role reports directly to the Community Manager. Duties include but are not limited to:
· Manage Prospects and follow up on all traffic within 24 hours
· Lease vacant and on-notice apartment homes by qualifying prospects in accordance with Fair Housing Guidelines
· Oversee applicant checklist for each applicant (Collect Rental History/ Verify Income/ Screen Applicants)
· Oversee daily maintenance of all new move- ins electronic files
· Walk/Inspect all pre-leased apartment homes prior to the resident’s scheduled move-in date
· Assist current residents with questions or concerns
· Follow up on all work orders completed within 24 hours
· Complete Call Arounds/Market Surveys to stay up to date with competitors
· Schedule Move In Appointments (Set up electronic rent payments in RentCafe, collect renters insurance, proof of electricity, and any monies due at move-in)
· Generate renewal lease contracts in RentCafe and follow up with all upcoming expiring leases
· Answer all telephone calls and respond to voicemails within 24 hours
· Open/Close Leasing Office/Amenities Daily- Including model and show units
Qualifications and Education Requirements
· High school diploma required
· Must have 2+ Years of Customer Service Experience – and/or- Must have 2+ Years of Sales Experience
Preferred Skills
· Bilingual preferred
· Apartment Leasing Experience preferred
· Strong social and communication skills
Additional Notes
This is an hourly position. The schedule is based on the office hours and operational needs of the community. Saturdays are required.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Education:
High school or equivalent (Required)
Experience:
Customer service: 3 years (Required)
Yardi: 2 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person