Senior Desktop Support Engineer

Mphasis is seeking a Desktop Support Engineer to provide hands-on technical support for desktops, laptops, printers, and mobile devices. You will troubleshoot hardware, software, and network issues, install, configure, and maintain systems, and manage user accounts. The role requires strong customer service and problem-solving skills, with ITIL awareness and the ability to work across shifts. Responsibilities include remote access support, documenting incidents, coordinating with vendors, and J-18808-Ljbffr