IT Support Specialist

Want to learn more about this role and Jobot? Click our Jobot logo and followour LinkedIn page!Job details:Great opportunity to join an industry leading manufacturing company making dynamic products for the Data Center space!This Jobot Job is hosted by: Matt TassoniAre you a fit? Easy Apply now by clicking the "Easy Apply" buttonand sending us your resume.Salary: $70,000 - $85,000 per yearA bit about us:Our client is an industry leading manufacturing company making dynamic products for the Data Center space!Why join us?MedicalDentalVisionPTO401K Career growth and more!Job DetailsWhat You’ll DoProvide hands-on support for servers, PCs, laptops, and network infrastructure, ensuring optimal performance and reliabilityTroubleshoot and resolve hardware, software, and connectivity issues in a timely and professional mannerManage IT assets, including provisioning new equipment, maintaining inventory, and ensuring accurate trackingLog, track, and resolve incidents and service requests through an IT ticketing system, meeting defined service level expectationsMonitor and analyze network performance, identifying and addressing issues to maintain uptime and efficiencySupport office moves, equipment setup, and infrastructure changes in alignment with safety and operational guidelinesDocument system updates, configurations, and changes to maintain accurate and up-to-date recordsIdentify opportunities to improve systems, tools, and processes to drive efficiency and performanceAct as a trusted resource for employees, promoting effective use of IT tools and technologiesParticipate in ongoing training and development to stay current with evolving technologiesWhat You’ll BringBachelor’s degree in Information Systems or a related field, with 2+ years of experience in a corporate IT support environmentSolid experience with Active Directory user administrationStrong knowledge of the Microsoft 365 ecosystem, including Exchange Online, Azure, SharePoint, and OneDriveExperience working within an ITIL-based ticketing system, managing and resolving technical issues efficientlyHands-on expertise supporting Windows 10/11, mobile devices (iOS/Android), and printersFoundational understanding of network troubleshooting, including diagnosing connectivity and performance issuesWorking knowledge of Windows Server environmentsStrong communication, organization, and time management skillsAbility to work both independently and collaboratively in a fast-paced environmentA flexible, customer-focused mindset with a problem-solving approachValid driver’s license with flexibility to travel as neededNice to HaveExperience with scripting languages such as PowerShell, VBA, or VBScriptAdvanced knowledge of Windows Server environmentsExperience with Microsoft SQL (T-SQL or DBA responsibilities)Familiarity with Citrix or Windows Terminal ServicesExposure to back-end web technologiesInterested in hearing more? Easy Apply now by clicking the "Easy Apply" button.Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyWant to learn more about this roleand Jobot?Click our Jobot logo and follow our LinkedIn page!