Banquet Manager

Job Title: Banquet Manager FLSA Status: Exempt Department: Banquets Reports to: Director of Banquets Position Summary: Manages banquet captains, housemen, servers, and bartenders to ensure a positive guest experience within the banquet space. Qualifications Required: Bachelor's degree in hospitality management, or 3-5 years in banquet management. Qualification desired: Knowledge of banquets, banquet procedures, and union regulations. Knowledge of overall management responsibility to all guests and colleagues. Skills in Meeting Matrix, Delphi, Microsoft Word and Excel, Timesaver. HotSOS Skill in oral and written communication Ability to communicate with colleagues and guests in a professional and courteous manner Ability to multitask and problem solve on the spot Ability to negotiate with others to resolve conflicts Ability to be detail oriented Ability to create team environment and sustain colleague commitment. Essential Job Functions and responsibilities: Manage on the floor during events, and non-events (set up), working with clients and colleagues to create a memorable experience. (50%) Complete necessary office work to include payroll, scheduling, planning service assignments, and preparing room diagrams for set ups. (35%) Requisition food and beverage items from storeroom by maintaining inventory needs for daily event. (10%) Attend daily BEO meeting; read and execution of BEO's. (5%) Performs other duties as needed and directed by Director of Banquets. Nonessential functions Provide direction and management to the operations department in the absence of the plant manager Perform other related duties as assigned Success factors/job competencies Leadership – demonstrated ability to leas people and get results through others Planning – ability to think ahead and plan over a step a one-to two-year time span Management – ability to organize and manage multiple priorities Problem analysis and problem resolution at both strategic and functional levels Technical skills in engineering management, quality assurance and costing Commitment to company values Advanced computer proficiency in engineering software products Physical demands and work environment: The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Seeing: 15-100% Hearing: 75 - 100% Standing/Walking: 75- 100% Climbing/Stooping/Kneeling: 0-24% Lifting/Pulling/Pushing: 0-24% Grasping/Fee1ing: 75-100%