N/U Salesperson/Safety Sensitive

Sales Associates are responsible for making customers feel welcome and supported through the car-purchasing process. The responsibilities of a car salesperson will vary, but usually include the following tasks:Greet customers arriving at the dealershipShowcase the dealership's vehicles and explain their features and warranties to customersAnswer customer questions about cars, financing and purchase processAccompany customers on test drives, collecting licenses and documentation beforehand per best practicesNegotiate car prices and trade-in values for customers' vehiclesCoordinate with the finance department to determine each customer's financing and ownership optionsContact past customers to ensure they are satisfied with their vehiclesSkills should include but not limited too:Exceptional customer service skills, including interpersonal communication and rapport buildingIn-depth knowledge of the dealership's vehicles, finance options and sales processIntuition to anticipate which cars will appeal to different customersActive listening to best determine a customer's wants and needsPersuasiveness to convince customers to make a purchaseConfidence to create a positive impression on customersNegotiation skills to offer deals that satisfy customers while ensuring profit for the dealershipOrganization and time management to handle many different customers, including past customers, at onceTeamwork and collaboration skills to coordinate sales with the financing department and/or other SalespeopleA welcoming and friendly demeanorKnowledge and passion for vehicles