Platform Specialist

Platform Specialist Ascendco (Embedded at Mount Sinai) Location: Queens, NY Employment Type: Full-time, Ascendco Employee About the RoleAscendco is seeking a Platform Specialist to be fully embedded at Mount Sinai. In this role, youll serve as a dedicated Ascendco representative, driving the successful implementation, adoption, and sustainment of the Ascendco platform. This role is central to our mission of enabling high-performing surgical teams and improving patient outcomes through data-driven tools and insights. What Youll DoLead the implementation and sustainment of the Ascendco platform across Mount Sinai facilities. Coordinate and manage project plans, including go-live readiness, milestones, and performance reporting. Support data integrity through cleansing, validation, and monitoring. Analyze usage trends and collaborate with Mount Sinai stakeholders to drive improvements. Deliver user training, support frontline adoption, and reinforce best practices. Serve as a liaison between Mount Sinai and Ascendco, ensuring feedback, coordination, and system optimization. Ideal Background35 years of experience in Sterile Processing (SPD) or Surgical Services this background is highly valued for success in the role. Proven experience in project management, implementation, or technical support within surgical services. Strong problem-solving and decision-making skills, with a track record of driving results in clinical or surgical environments. Exceptional interpersonal and communication abilities to engage and inspire both clients and teammates. A detail-oriented, results-driven mindset, thriving in dynamic, high-pressure scenarios. (Optional) Bachelors degree in Business Administration, Information Technology, or related field. Work EnvironmentStandard hours: 8:00 AM 5:00 PM (with occasional flexibility for evening/weekends). Combination of onsite and remote work depending on project needs. Workspace provided onsite, with access to required departments, scrubs, and clinical attire in line with infection-prevention policies. Employment & BenefitsFull-time Ascendco employee with two (2) weeks PTO annually (per Ascendco HR policies). PTO requests require approval from both Ascendco and Mount Sinai leadership. Full compliance with Ascendco workforce policies (confidentiality, conduct, timekeeping). Recognized as an Ascendco partner, not a Mount Sinai employee.